Manager Project

MANU PATEL

**, ***** ****** ****, *****, BC V*C 0B1

647-***-**** or 604-***-**** hv03q2@r.postjobfree.com

Objectives

• Have 6 years of experience in Software Analysis and Quality Assurance Testing, experienced in both Manual and automated testing

• Extensive knowledge in entire Software Development Life Cycle- Business requirements analysis, Design, Development and testing

• Experienced in performing Test Planning, Execution and Analysis of the Applications under Test in various domains like Web, Unix, Linux, Mainframes, Web Services and Client Server environment

• Ability to perform test planning and test execution for both SIT and UAT testing based on CMMI standards.

• Testing skills include Black Box, User Acceptance, Smoke, Sanity, Functionality, System, Backend Database, Data mapping, Data integrity, Data validation, Performance, Stress, Regression, Integration, End to end, Security, Cross browsers and Cross platform Testing

• Tested mobile applications on IOS, Android, Blackberry and Window mobile operating systems with multiple carriers like TELUS, Rogers, Bell and Fido

• Performed testing on mobile applications using both positive and negative approach on both Native (Standalone) and mobile Web versions with 3G and Wi-Fi connections

• Validated functionality of mobile applications using different Simulators (IPhone, Blackberry, Android, Windows) and Emulators (Android, Blackberry, Microsoft Devices, Device Anywhere) tools

• Knowledge and implementation experience of Quality Assurance, Testing Principles, and Configuration, Change Management Disciplines and Software Development and Engineering

• Hands on experience in using test automation, test management and defect management tools Mercury Quickest Professional, Mercury Load Runner (VuGen, Controller, Analysis), Quality Center

• Hands on experience in creating automation regression suites using Quick Test Professional

• Strategic and structured experience in documenting test cases, executing Test scripts, Identifying areas of improvements and reporting issues to development team

• Experience in using UNIX, Oracle and SQL databases for testing activities and execution of batch jobs

• Have excellent analytical, communication and Project Management skills

• Experienced in handling Health Care, Insurance, Telecom, Banking, E-commerce and Financial projects

• Possess good analytical and dynamic troubleshooting skills and have proven ability to work efficiently in both independent and team oriented environments

Education

• International Software Quality Testing Board Certified

• Post Graduate Diploma in Computer Applications, ACT Institute, India

• Bachelor of Science, SP University, India

Skills

• UNIX, Windows 95 / NT/2000, Sun Solaris, MS-DOS, LINUX

• C, C++, Visual Basic 5.0/6.0, Power Builder 5.0, J2ME, J2EE, WML, HTML, DHTML, XML, SOAPUI, Java, VC++, COBOL, JCL, CICS, JDBC, EJB, JSP, ASP, ASP.NET, MQ Series, Weblogic, Websphere, Java Web Server, IBM Websphere, OAS, IIS

• Shell Scripting, VB script, Java Script, CGI, PERL

• Oracle 7.x, 8.1.6, 10g, MS Access, SQL Server, Sybase, SQL

• Quick Test Professional 8.2, LoadRunner 8.0, Quality Center 10.0, PVCS Tracker, Rational Clear Quest, HL7,JIRA

Experience

TELUS, AB Jan 2010 to Oct 2011

Mobile Pharmacy UAT/ QA Analyst

Mobile Pharmacy is mobile based application that can be used by the smart phone users like Iphone, Blackberry and Android. Using the mobile application customers can send requests to Telus Pharmacy stores to send prescription, prescription pick-ups and prescription refills.

Quality Center 9.0, J2ME, Java, Java Script, EJB, SOAP UI, XML, WML, HTML, DHTML, Devise Anywhere, IPhone, Blackberry, Android, IOS, Oracle 10g, SQL, UNIX, Web Sphere, Windows XP, Excel

• Responsible for gathering functional requirements and design document from business analyst and developers for Mobile Banking application

• Reviewed and understood the requirements and design by organizing multiple review meetings with SME’s and Business Analysts

• Reported document gaps to the appropriate authors and requested for an updated version of the document

• Created test plan based on requirements and identified types of tests to be conducted, test environments & test data requirements for test execution on the application

• Used Quality Center to create test scenarios and test cases and provided them to business analyst for test coverage sign off

• Mapped the test cases to the requirements using requirement coverage function in Quality center

• As part of application testing dependencies requested the project manager and qa manager to source different hardware and emulator devices

• Analyzed the scope of testing and requested for Device Anywhere Tool logins from vendor Device Anywhere

• Based on the test scenarios and test cases request DBA to provide different test customers from personal and business banking in the test database

• For System integration and Interoperability testing request developers and system analyst to created environment integrating mobile pharmacy application with TELUS pharmacy stores

• Validated the stability of the mobile application for various data inputs on both Native and Mobile web version

• Performed Sanity testing on the mobile application to ensure the stability of the build in test environment and device anywhere environment

• Executed test cases on different OS and devices to validate the Compatibility of the application by performing Cross platform testing

• Performed extensive penetration and security testing with the help of network and developers on the mobile pharmacy application

• Executed test cases to verify the content on the mobile application by performing Mobile analytics test

• Performed Usability testing to verify mobile interface, navigation and intuitiveness of the mobile application

• Reported defects to the development team using Quality center with proper priorities and severities

• Provided daily execution and defect reports to QA lead using customized reports from Quality center

• Performed Regression testing by retesting the functionality after defect fixes on mobile banking application

• Reported and tracked the defects using Quality Center

Cancer Care Ontario, ON Aug 2008 to Sep 2010

WTIS (Wait Time Information System) UAT/ QA Analyst

Cancer Care Ontario is the provincial agency responsible for continually improving cancer services. WTIS is a web enabled application which collects information from hospitals, physicians, and the Cardiac Care Network Registry on patients who are waiting for diagnostic procedures or surgeries in Ontario.

The Wait Times Information System is a repository of patient information used to track, measure, and report on wait times for patients receiving services in the five key service areas: 1) cancer surgery; 2) cardiac revascularization and catheterization; 3) cataract surgery; 4) hip and knee joint replacements; and 5) MRI and CT scans. The WTIS is a key component of Ontario’s Wait Times Strategy aimed at providing patients with better access to health care services by reducing wait times for specific surgical procedures and treatments.

Quick Test Professional 8.0, Quality Center 9.0, Java, Java Script, J2EE, EJB, Junit, XML, HTML, DHTML, Soap UI, UNIX, Oracle, SQL, MS Office

• Working with business analysts and technical teams, in translating business, functional requirements and technical specifications into Test Scenarios and Test Cases

• Involved in the creation of test plans , developed detailed test cases, established test matrices as per QA process and methodology, also responsible for summarizing test results for management

• Participated in technical team meetings

• Performed complete manual testing on WTIS project by gathering the business and functional Specifications and Use Case documents from Business Teams

• Performed manual, Functional, Integration, End to End, Back-end, Regression testing

• Identified the test data by organizing multiple test data review meeting and also created test data for specific Test Scenarios and Test Cases

• Extensively used SQL scripts to fetch records from database

• Used SQL to perform data mapping and backend testing by using SQL Navigator and documented all the SQL queries for future testing purpose

• Responsibilities include tracking testing results, categorizing issues and creating/reporting bugs, managing the defect lists using JIRA(bug tracking tool) as well as analyzing data to ensure data integrity

• Interacted with developers, business analyst and QA Manager to Identify and resolve technical issues by participating in walkthroughs and Defect report meetings daily

• Performance, and System and Integration tests during different developmental phases and also Performed Regression testing upon receiving new builds

• Submitted daily status reports to QA Manager

• Verified the "fixes" for the reported bugs and provided status reports to the QA Lead

• Created End of Test Report and documented test analysis, results, known issues for each release for management purpose

TELUS Communications, AB Oct 2007 to Jul 2008

Amdocs BAN (Billing Account Number) QA Analyst

A BAN (Billing Account Number) is responsible for charges billed to the account. The BAN stores the name and billing address of the customer or company, or both, as well as information about the BAN, price plan, and additional services. In the BAN folder, you can make service changes and answer customer inquiries.

AMDOCS, UNIX, Quick Test Professional 9.2, Quality Center 9.2, Java, Servlets, JSP, EJB, Perl, Oracle 8i, Windows NT, UNIX

• Performed manual and automated testing to support testing requirements by creating test plans, Test Scenarios, Test Conditions and Test cases that ensure the product functionality

• Participated in technical team meetings. Completed testing and documentation as per assigned schedule

• Created test cases in Quality center and established traceability to the requirements

• Performed functional testing, integration testing, regression, end to end and user acceptance testing

• Submitted weekly status reports to QA Manager using Quality Center

• Extensively used SQL scripts to fetch records from database for backend database testing

• Used Mercury quality center for complete test management and defect tracking purpose

Alberta Treasury Bank, AB Feb 2006 to Aug 2007

Appro Credit UAT/QA Analyst

ATB Bank receives credit card applications via retail branches, online and mail. Appro is a credit adjudication server, which provides decisions to all the applications originated from retail branches and online applications. These applications are loaded in to Appro using both online mode and batch load processes. Once an application is received Appro uses the various decision rules, credit policies and the Fraud Checks to approve or reject an application.

Quick Test Professional 8.0, Test Director 8.0, LoadRunner 8.0, UNIX, TOAD, Oracle, SQL, File Aid, DB2, Web Sphere, Microsoft Project and Visual Source Safe

• Performed test activities including planning, testing, issue reporting and resolution

• Created Test Scenarios for Business Rules and Business Process by creating both positive and negative test cases according to the Business Rules and Business Strategies of the APPRO application

• Created test plans and executed tests, develop detail test cases, establish test matrices as per QA process and methodology also responsible for summarizing test results for management, responsibilities will include tracking testing results, categorizing issues and creating/distributing trouble reports, managing the defect lists as well as analyzing data to ensure data integrity

• Identified the test data by organizing multiple test data review meeting and also created test data for specific Test Scenarios and Test Cases using SQL

• Created different set of test cases for both Equifax and TransUnion Bureaus by interacting with their Development and Testing Teams

• Compared the decision reports to expected results after execution by using Quality Center for both defect tracking and test management

• Performed Functional, System-Integration, End to End, Regression testing and Business Acceptance Testing

• Verified the "fixes" for the reported bugs and provided status reports to the management

• Provide daily execution and defect status reports to the management using Quality Center

Nationwide Insurance Group Sep 2004 to Dec 2005

Data Conversion UAT/QA Tester

This project involves in migration of the functionality from Mainframes to web based application called NIWEB, as part of this mainframe initiative data, which is residing in DB2 will be converted to Oracle. After the migration the end users will be using the new NIWEB online application for processing the policies of the customers

Quick Test Professional 8.0, Quality Center 8.0, Oracle 9i, SQL, ASP, ASP.NET, HTML, DHTML, XML, Weblogic, Informatica, UNIX/XP/NT

• Involved in the creation of detailed Test plan, Test Scenarios and Test cases according to the business requirements

• Responsible for the complete Manual testing by performing Functional, Backend Database, Data mapping and Data validation testing

• Responsible for validating the data which was converted from Mainframes to Oracle by performing back end testing

• Scripted SQL for validation of table load, joins and lookups in Oracle 8 to perform Data mapping and Data Integrity tests

• Used Quick Test Professional for Planning, Execution, Generated various reports and Bug Tracking

• Extensively used Quality Center for test management and defect management

• Interacted with developers and QA Manager to Identify and resolve technical issues by participating in walkthroughs and Defect report meetings periodically

Contact this candidate