Warehouse/Inventory managament

Tim McClure

*** **** ***** ****: 704-***-****

Stanley, NC 28164 email: ************@*****.***

Objective: A challenging career with a company that values customer relations, where I can join a strong team and have a positive impact on customer retention and sales.

Experience: 2006 – 2009 TEXMAC Inc. Charlotte, NC

Part Sales Associate

• Service customers’ orders, calls and/or inquiries.

• Assist in meeting/exceeding established sales profit goals.

• Process required documentation related to shipping, receiving and stocking incoming and outgoing parts.

• Inventory control.

2003 - 2006 Gaston Custom Woodworks Gastonia, NC

Customer Service Representative

• Professionally and effectively manage customer calls/complaints.

• Conduct vendor evaluations on the basis of price, quality, service support, availability, reliability, and selection.

• Administrative procedures and details.

2000 - 2003 Rental Service Corporation Charlotte, NC

Sales Coordinator

• Promote and sell products at a profit. Expand customer base and sales volume. Provide

inside/outside sales support and service of accounts according to customer needs. Process credit

applications.

• Maintain an up-to-date level of personal and professional development and technical knowledge.

1997 – 2000 Machine & Welding Supply Co. Charlotte, NC

Store Manager

• Manage daily operations; Inventory control.

• Manage inside sales effort, ensuring customer satisfaction by providing services that add value beyond the products, such as technical expertise, promptly responding to customer needs, etc. Manage, coordinate and schedule daily route operations.

• Ensure DOT files, company vehicles, vehicle records, truck manifest and vehicle inspection files

are maintained and current; coordinate welder repair actuates for the branch.

• Receive, verify, label and distribute inventory received; inventory transfers between branches.

• Ensure mail is retrieved and bank deposit is performed daily. Balance cash drawer/petty cash.

• Create and maintain customer delivery tickets and invoice files. Ensure inside, outside and route sales representatives collect accounts receivable as directed. Maintain price books, customer lists and vendor catalogs. Maintain medical files.

1987 – 1997 Holox, Inc. Charlotte, NC

Sales Representative

• “Cold call” on prospective clients to evaluate their needs and earn their business.

• Promote and sell products at a profit. Expand customer base and sales volume. Provide sales

support and service of accounts according to customer needs.

• Maintain an up-to-date level of personal and professional development and technical knowledge.

Present and demonstrate proper set-up and operation of welding equipment.

• Qualify customer’s finances by processing credit applications; assist with collections.

Counter Sales Manager

• Manage route drivers and counter sales representatives; schedule deliveries.

• Complete associate performance appraisals and salary increase recommendations.

• Provide customer service; maintain current catalogs.

Education: East Gaston High School/Mount Holly, NC

Graduated 1983, Business Academic Diploma

Gaston College/Dallas, NC

1990, Business Courses

Skills: Managerial skills; Ability to interact with all levels of management; Excellent customer relation skills; Professional telephone etiquette; Presentation/training skills; Data entry

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