Quality Control Manager
Resume:
Shawneequa Mitchell
******************@*****.***
Fort Worth, TX 76119
Objective: To use my skills, accomplishments, and working as a Team Player to grow with the Company.
Aerotek/Bank of America – Foreclosure Tech. II 06/2010- 10/2011
Review Deed of Trust and other necessary documents to complete the first legal action. Ability to pay close attention to detail in crucial documents in stopping or proceeding with foreclosure. Interprets State and Federal Legislation rules, laws and regulations. Managing a high volume of work in a time sensitive production environment. Input data required to open new trustee’s sale orders. Prepare documents and obtain Signatures from internal and external entities. Prepare and follow up on assignment and substitutions of trustee that are needed, Send orders to title companies and follow up for first legal recording dates Working knowledge of AS400 and multiple finance backgrounds software systems, Verified and acknowledge legal means and bounds on Deed of Trust and Mortgages legal descriptions. Ability to use multiply screens for various tasks.
HEALTH SPECIALIST RISK, INC. – CLAIMS EXAMINER 9/2009 -5/2010
Entry of ICD9 & CPT codes for filing CMS 1500, Dental & RX claims information to the individual carriers. Handle injury, accident and sickness account holders. Verify calculation of benefits for each policy. Adjudicate claims for specific accounts. Eligibility verification for member and providers, coordination of benefits. Responsible for accurate processing and completion of medical claims and turnaround time, the follow-up and closure of pending claims. Responsible for verifying policyholder information, policy effective date, and the status.
BRINKS (BROADVIEW SECURITY) – QUALITY CONTROL CLERK 2/2009-9/2009
Auditing incoming customer paperwork from images, including reviewing installation and service calls to ensure that customer information matches the customer billing in the Account Receivable (AR) database system. Auditing Emergency information schedules (EIS) to ensure that all contact, dispatch information, and code words are correct, initiating new automated clearing house (ACH) enrollments and verifying legal requirements are met, and issuing credits and debits to correct the accounts and ensure accuracy of 1st statement mailings.
JP MORGAN CHASE BANK – TITLE AND LEASE RESEARCH REP. 10/2002-11/2007.
Processed Mortgage loans (FHA,FNMA and VA) for foreclosure verifying DOT, Tax sheet, maturity date and fees systems used is AS400, LPS, FPS. I make sure all fees and recording are correct and the sale date are correct. I have also processed auto loans accounts verifying all information was correct. I provided due date, Deferrals (extensions), check orders, statement copies (order), Demographics Changes, address changes, and credit cards info. Payoff quotes, Payoff Quotes edit, code changes, and payment/advancement of funds between accounts. On the auto side provided name and state changes to customers that were moving from state to state. Also, provided lien releases, as well as researching with the DMV or Dealerships to locate customer title.
WARRANTECH AUTOMOTIVE – SUPERVISOR (DATA ENTRY) 11/99- 7/2002
Duties included reports on how my 6 employees were meeting their quota on a daily basis and provided that information to my Manager. Applied payments to customer accounts with warranties. Provided correspondence to customers letting them know what is needed to continue the process of the accounts. Entry of warranty contracts and Canceling of the warranty contract if customer opted out of the warranty. Provided entry of time and edits of employee’s time for Payroll.
EDUCATION: O.D. Wyatt High School – 1990; Tarrant County College – May 1995
**CERTIFIED NOTARY**
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