JENNIFER WOMACK-ROBBINS, PHR

**** ***** **** ***** *********, Nevada 89002 702-***-**** 702-***-**** htgz5h@r.postjobfree.com

HR DIRECTOR HR MANAGER HR BUSINESS PARTNER

QUALIFICATIONS SUMMARY

Highly motivated and tenacious human resources professional, offering extensive years of experience in recruitment and

retention, training, conflict resolution, change management, labor relations, and benefits administration, combined with

expertise in labor and employment law, including compliance investigations. Exemplary dynamic operations management

career with full collaborative and leadership responsibility in providing strategic direction to organizational objectives.

Extremely efficient with in-depth knowledge of human resources functions within union and non-union environments and

Fortune 500 companies with high-volume exempt/non-exempt employees. Solidly adept in executing strategic plans for talent

acquisitions, retention, and succession planning. Technically proficient in Microsoft Office Suite, Taleo, ADP payroll products

(Pay eXpert, Concur Expense Reimbursement, Timekeeping System, and Performance Management Systems), and HTML.

CORE COMPETENCIES

General Management

Operational Streamlining

Employment and Labor Laws

Recruitment and Retention

Morale and Team Building

Performance / Change Management

Employee Coaching and Motivation

Organizational Needs Assessment

Harassment/EEO Compliance

Policy Design and Administration

PROFESSIONAL EXPERIENCE

HR CONTRACTOR Mar 2011–Present

Client: Biomechanics of Las Vegas Henderson, NV

Conceptualize and develop HR policies and processes for a medical office group. Design and develop standard procedures for

billing, appointment scheduling, pre-authorizations, collection of payments, and other functions.

Client: GarageGames, LLC Las Vegas, NV

Initiated and executed a plan in establishing company HR infrastructure, including policies, processes and procedures,

benefits, payroll, and other functions. Recruited, selected, and hired game designers, programmers, and developer positions.

Instant Action, Inc. Las Vegas, NV

DIRECTOR OF HUMAN RESOURCES Aug 2010–Jan 2011

Supervise all human resource functions, including recruitment, hiring practices, employee relations, training programs,

and office management for 3 office locations in Nevada and Oregon. Directly reported to the CFO of the company.

Directed and trained managers on employment law, performance management, and coaching.

Career Highlights:

Significantly contributed in strategic planning and organizational development with C-level team, offered effective

recommendations on human resource programs to ensure achievement of company’s objectives

Partnered with COO in executing developmental assessments on all employees within the organization using

organizational chart modifications, succession planning, and workforce planning

Service Repair Solutions, Inc. Las Vegas, NV

DIRECTOR OF HUMAN RESOURCES Jun 2004–Jul 2010

Administered the creation of the Human Resources Department for the start-up company. Provided HR leadership for 5

office locations in California, Minnesota, Nevada, and Utah, along with over 500 employees. Created and implemented

performance management, progressive discipline policy, and recruitment policy guidelines for exempt and non-exempt

employees. Proposed and executed employee benefits, including incentive pay, rewards, and recognition programs.

Improved HR morale and retention programs to align offices’ and field teams’ performance to corporate vision and goals.

Facilitated all company training programs, specifically supervisory and leadership programs. Involved in conflict

management and performance evaluations.

Career Highlights:

Verified streamlined integration of 100 employees from 3 acquisitions for SRS; handled the integration of new

employees to SRS culture

JENNIFER WOMACK-ROBBINS PAGE TWO

Initiated and executed recruitment programs related to employment branding, candidate sourcing, candidate

assessment, selection, hiring, and recruitment metrics

Surpassed company’s goals and objectives by 110% through extensive recruitment to fill more than 90 management,

technical, and non-exempt positions during the first 18 months for start-up operations in 2004

Teamed up with sales divisions on recruiting, selection, and processing of candidates, generating more than $74M

in continuing revenues within five years while realizing long-term sales personnel retention of 49.40%

Facilitated an employee benefit program for 100 to 450 employees in a short period of time; supervised benefits,

retirement plans, COBRA, and other employee benefit programs in accordance with applicable laws and policies

Proactively contributed in strategic planning, process improvement, and organizational development efforts by providing

strategic recommendations on human resource programs that supported company goals and ensured legal compliance

Led the development and implementation of a compensation program through job analysis, benchmarking, and

market analysis

Coached managers on compensation practices, including base pay and equity, performance review processes,

performance rating processes, and promotions

Mentored, assessed, and developed all employees in collaboration with the senior management; conducted

training needs assessments, maximized developmental opportunities; and led the succession planning to ensure

employee satisfaction

Led the Safety Committee for each office and provided OSHA training for all employees

HMSHost Las Vegas, NV

SENIOR HR GENERALIST Mar 1999–Jun 2004

Supervised full spectrum of the recruitment process, including hiring, new hire orientation, retention programs, safety,

worker’s compensation claims, investigations, and employee relations while ensuring conformity with federal and state

hiring practices and EEO regulations. Provided assistance to other airport locations in the Western Region regarding

corporate recruitment, training, and development. Administered the Safety Committee and organized company events.

Career Highlights:

Administered the entire recruitment process of more than 150 management and hourly positions for restaurant openings

Led start-up operation of the HMS Host Employment Center, maximized quality of applicants by personally

coordinating screening to hiring processes, and mentored managers on proper selection and hiring methods

Worked closely with the general manager in evaluating P&L to determine and implement workforce planning

Served as the primary interface between union employees and management, as well as provided solutions to

various personnel grievances

Implemented the Diversity and Sexual Harassment training for all managers and employees in the Western Region

EDUCATION AND CREDENTIALS

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT

San Diego State University San Diego, CA

PROFESSIONAL IN HUMAN RESOURCES (PHR) CERTIFICATION

Society of Human Resources Management

PROFESSIONAL AFFILIATIONS

Society for Human Resources Management (SHRM)

Southern Nevada Human Resources Association (SNHRA)

COMMUNITY INVOLVEMENT

Member, American Heart Association

Captain, Ironman and Silverman Triathlon Races

Member, Susan B. Komen Race For The Cure

Contact this candidate