Manager Management

Theresa Casselbury

*** **** ******* ** * Braidwood, IL 60408

*****************@*****.*** * 815-***-**** or 815-***-****

Strategic Planning / Resource Allocation and Optimization / Process Improvements

Relationship Management/ Staff Development / Coaching and Mentoring

Seasoned results-producing management professional with experience steering and directing aspects of operations, budgeting , administration and equipment maintenance. Success managing multiple projects with competing priorities involving program development, safety initiatives, and quality control. Effectively collaborate with both domestic and international groups to achieve organizational objectives. Proficient in delivering comprehensive analysis and reports to facilitate site-wide improvements and continuity.

Intuitive leader inspiring high quality productivity levels; repeated success guiding sizeable cross-functional teams as well as training, coaching and motivating staff. Establish, build and maintain productive relationships with external agencies. Strong Interpersonal and communication skills; proactively convey operational needs to executive-level management.

Management Strengths

Process Redesign / Change Management

Risk Management / Quality Control

Projects and Operational Oversight

Cost Analysis and Reporting

Vendor Relations

Policy and Procedure Development

Team Building and Retention Initiatives

Professional Experience

Schneider Logistics, Elwood, IL

Shipping Area Manager (2011 to present)

Provide direction and training for the shipping team and third party temporary agency for loading trailers.,

Responsible for daily outbound plan and communication to the shipping team; for daily work load needs, conduct informative start up meetings, with recaps on the prior days performances, review all safety information. Assign all power equipment, do daily dock walks and trailer securement audits. Update the forecast as necessary. Conduct hand off meetings to the second shift on volume and estimated workload. Create staffing and volume projections. Conduct quarterly Business Partnership meeting s with all Shipping associates. Maintain less that .02% of miss-diverts and ship voids, maintain less than 5%variance on staffing plan and downtime hours and maintain 99.9% accuracy on all outbound shipments.

Create and administer any performance, incident and attendance documentation needed for the hourly associates.

Rug Doctor, Fenton, MO

Fulfillment, Shipping, Receiving and Distribution Manager (2006 to 2010)

Provided direction to 12-member team in Warehouse and including up to 12-member team in the Candle department, implementing effective staff and resource management strategies in distribution setting.

Oversaw gathering, review and analysis of information critical to strategic warehouse planning. Aligned staff resources with workflow requirements; provided teams with up-to-date operational information in a highly dramatic environment. Implemented plans to optimize staff training and support of organizational goals for business initiatives. Managed operations in collaboration with management from multiple departments. Assessed daily activities and processes; created and presented weekly, monthly and quarterly reports with recommendations to senior executives.

Selected Contributions:

Redesigned and labeled the Candle Department for effective and efficient picking and packing candles for distribution.

Designed new warehouse layouts for optimization of WIP, raw and finished products for approximately 2500 skus.

Met all order shipment requirements and deadlines for Internal and External customers

Implemented numerous policy and process changes for better effectiveness and efficiency excepted by executive management.

Brookstone Ltd – Mexico, MO

Operation Manager (2004 to 2006)

Aerial – Omaha, NE

Distribution Center Manager (1997 to 2004)

1994 Inventory Control Clerk moved to Inventory Control Manager in 1995.

Put together Cycle Count program for Warehouse and 32 stores throughout the Midwest. Set forth policy for processes and accountability.

Created a RMA Department and process.

Created a build/break department to build all promotional and seasonal materials and tear down the materials when promotions were done. In place with inventory process to ensure that all pieces and parts went back into inventory correctly.

Certifications

Hazmat certified , Ansul Fire training Marinette, WI. (1997)

CPR and medical first responder certified through the American Red Cross.

Train the Trainer for power industrial trucks (2010) Renewal 2013

IATA and Hazmat certified for shipping (2010) Renewal 2013

Technical Skills

Microsoft Office suite: Excel, Word, Power Point and Outlook Express (Advanced)

Access, and Crystal reporting, PDF (Intermediate), GDS, GLS, YMS, JD Edwards

MRP Master Scheduling, procurement and materials planning (Expert)

Lean Manufacturing Black Belt (Toyota methodology)

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