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Sales Customer Service

Location:
Green Bay, WI, 54313
Salary:
65K
Posted:
July 18, 2011

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Resume:

MIKEL BUSHMAKER

**** ***** ***** **** ******-3899

Green Bay, WI 54313 ht4crk@r.postjobfree.com

SENIOR SALES AND BUSINESS DEVELOPMENT EXECUTIVE

Dynamic business executive and value creator with demonstrated strengths and success in driving positive bottom–line results in both start–up and growth situations. Passion for working with and leading all levels of people to achieve both personal and career goals. Leverage finely–honed leadership and business management talents to successfully direct teams and increase profitability achieving corporate goals and objectives.

SIGNATURE STRENGTHS

New and Existing Business Development

In-Depth Client Needs Assessment

Build Lasting Client Relationships

Business Start–Up & Growth

Recruitment & Training Strategic Planning & Critical Problem Solving

Persuasive and Successful Negotiator

Sales / Marketing / Branding

Motivational Team Leader

Trusted Advisor

VALUE DRIVERS

History of career success in continually achieving personal and professional goals in challenging situations and new ventures.

Exemplary communicator and powerful presenter successful in delivering impacting messages to diverse audiences.

Expert in identifying and capturing business in highly competitive industries and markets.

Comprehensive knowledge of financial products and services in the investment and real estate arenas.

Consistently perform research to stay abreast of rapidly changing industry standards, procedures, and compliances.

Dedicated to maintaining a reputation built on quality service, uncompromising ethic, and steadfast commitment to excellence.

CAREER HISTORY & SELECTED HIGHLIGHTS

PATRIOT MORTGAGE SERVICES, INC., Green Bay, WI; 2004 – Sales Manager

Rapidly successful start–up mortgage services organization with more than $120 million in loan volume. Recognized as the number–one FHA lender in the state of Wisconsin and one of the largest mortgage broker businesses in the Midwest.

Sales Manager

Established and grew highly successful company from the ground up to unprecedented growth in loan volume and revenues. Composed business plan, including operational structure, staffing, compliances, and growth initiatives. Developed marketing collateral, branding, and advertising strategy and training procedures to educate sales representative in customer service, compliances, and document processing.

• Designed and contracted facility, cost–effectively negotiated all lease agreements, and implemented all operational procedures, including compliance and industry standards regulations.

• Conceived brand leading to fast–track growth and recognition as a leader in the community and Northeast Wisconsin and Milwaukee areas.

• Garnered client trust and built reputation for high business ethics within the community despite negative activity affecting the industry.

• Proactively participated in community events raising more than $100,000 for local charities and created employment opportunities in severely challenge economic landscape, built on company motto “Support is a 2 way street”.

• Cultivated highly successful, proactive staff creating an environment of independence and empowerment through lead by example style.

FIVE STAR MORTGAGE, Green Bay, WI; 1997 – 2004

Highly visible, prominent mortgage services organization that produced a billion dollars annually in loans.

VICE PRESIDENT / CHIEF OPERATING OFFICER

Held full accountability for developing and managing lender relations in concert with assisting Loan Originators with complex loan and underwriting issues.

• Achieved and sustained top–producer status five out of seven years during tenure.

• Established valuable relationships with lenders and industry professionals resulting in optimum loan closing success.

• Optimized resources creating win–win situations for both company and clients in identifying and executing loan solutions to meet unique finance situations.

• Presented comprehensive training to new Loan Originators, including sales & marketing, business ethics, industry compliances, and customer services.

Additional Information:

UNITED STATES NAVY

Honorable Discharge

• Served as Chief Petty Officer credited with authoring sales training manual adopted as procedure in the Navy Recruiting School.

• Recipient of numerous awards and commendations.

• Mechanical experience includes the production of cryogenic liquid and Air conditioning and refrigeration.

TRAINING & EDUCATION

Attended military educational institutions with studies in Sociology

PROFESSIONAL AFFILIATIONS

National Association of Mortgage Brokers/Bankers

Northeast Wisconsin Realtors Association



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