Sharon Laing
********@*****.***
I’m seeking a flexible and challenging customer service and management position. My goal is to obtain a position in a progressive organization that offers opportunities for new learning experiences and opportunities for advancement.
Experience
4/08- Present Administrative Assistant
PCS Staffing
Inbound Calls
Resolution
Customer Service
03/04-04/08 Administrative Assistant
American Carpets
General Office Support
Filing
Inventory
Accounts Receivables
Accounts Payable
Payroll
Billing
Data Entry
10/00-11/07 Janitorial Supervisor
W.A.R Services
Training
Inspect job sites
Weekly reports
Payroll
Education:
2004 High School Diploma
2005 Liberal Arts/Sciences
Associate Degree - Monroe Community College, Rochester, NY
2007 Certificate in Customer Service
Summary of skills:
Customer service
Supervision
Inbound & outbound calling
Microsoft Office
INTERESTS
Volunteering ,Traveling ,Reading ,Old Movies
KEYWORD SUMMARY
Through personal and professional experiences I have acquired
management, interpersonal, and organizational skills. I have training
and experience in Microsoft Access, Excel, and PowerPoint 2000.
As a result, I have a proven ability to learn, adjust, and work in many
professional settings.