Sales Manager

Shannon Riley

**** ********* ***. ***** *******, Fl. 33166 305-***-**** *****************@*****.***

*/**/****-******* ***** & Marketing Manager- Insights On Aging (IOA)-, Miami, Florida

Developed Sales and Marketing position from beginning base/start-up company

Devised and structured position and created position manual and job details

Managed and maintained all relations with clients and sales/B2C;Business to customer sales

Used creative advertising and program ideas to generate and maintain promotions

Utilized all social media and internet marketing and Business to business event networking to generate leads

Created a database of 6000 contacts and clients

Set up events and seminars

Built pre and post relations with business decision makers/B2B; Worked Business to Business with top companies

Created sponsorships and managed sponsor contributions

Responsible for written sponsor, vendor, catering, and writing proposals and contracts

Managed advertising generating free ad space with top editors

Scheduled radio shows for free advertisement

Managed all accounts

10/2/2009-6/15/2011 Sales & Marketing Manager/Office Management-BMP Construction, Miami Springs, Florida

Social Media/Marketing Promotions & Sales

Generated Leads and prospective clients

Accounting, Filing, Over-seeing work sites and crews

Handling payables and receivables

Carrying out everyday administrative duties

10/2010-5/5/2011 Team Lead/Supervisor/ -Eddie's Riverside Grille, Miami Springs, Florida

Helped open and build establishment and employee structure

Devised and implemented all server duties and responsibilities, including servers manuals

Trained all new hires/over-saw all servers

1991-2000 Hostess, Cocktail Waitress, Lead Server-Don Shula's

Hotel, Miami Lakes, Florida

Accommodated customer's needs efficiently and promptly

Familiar with the services and products available to the customers

Developed the ability to work in a fast paced environment

Dealt with pro-athletes and celebrities on a regular basis

Responsible for creating “raving fans”

Ensured Customer Satisfaction at all times

Trained all new employees

1996-2000 Business Manager- Don Shula's Hotel, Miami Lakes, Florida

Responsible for handling all of the finance for the business office within the hotel

Worked closely with accounts payable and receivables

Carried out everyday administrative duties

1995-1996 Sports Marketing Assistant-Don Shula's Hotel, Miami Lakes, Florida

Used creative advertising and program ideas to generate and maintain

promotions

Managed sponsor contributions and spearheading sweepstakes for giveaways

Answered fan mail on behalf of Coach Don Shula

Event planning for pro-player stadium

Assisted with the grand openings of new Don Shula's restaurants

Facilitating the development of the franchise. Developed the concept terms, and rules, and responsible for the execution

EDUCATION:

Florida International University, Miami, Florida School of Psychology GPA: 3.08 Associates Degree in Mass Communications.

AWARDS:

Partial Writing Scholarship at Florida International University

Published Work

SKILLS:

Proficient in Microsoft Office, Outlook, Power Point, Excel, Word: Excellent Oral and Written Communication Skills.

VOLUNTEER:

Hospice Unit Memorial West Hospital, Dr. Claire MaDan Counseling

FURTHER EDUCATION:

Mood disorders, co-occurring disorders, substance abuse, and domestic violence

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