Engineer Process Improvement

TIFFANY L. HARDING

***** ******** • Clinton Township, MI 48035

Phone: 586-***-**** • E-mail: ***********@*****.***

PROFESSIONAL PROFILE

Results-oriented Industrial Engineering professional with over 10 years of diverse experience in the automotive industry, having successfully progressed through key positions in lean manufacturing , supervision, and human resources. Identified and implemented more than $5 million of continuous process improvement initiatives in vehicle assembly through the use of classical IE tools and design methodologies which exceeded business targets.

KEY SKILLS / COMPETENCIES

• Time Studies / Work Sampling

• Develop / Maintain Time Standards

• Continuous Process Improvement

• Budget Management

• Pilot Run / New Vehicle Launch

• Lean Manufacturing

• Process Development / Implementation

• Capacity / Labor Utilization Planning

• Line Balancing / Waste Elimination

• Process and Program Management

• Team Leader

PROFESSIONAL EXPERIENCE

Industrial Engineer-General Motors, Warren, MI [Contract] (February 2011 – October 2011)

Completed the collection and analysis of operational data to support the development of optimal scrap processing strategies, revenue growth initiatives, and capture existing best practices within 15 metal stamping plants.

• Developed process flow and comparative charts to track revenue streams, annual gross tonnage, and metal scrap shipping procedures including handling costs.

• Conducted opportunity cost analysis (across plants) to identify potential revenue growth opportunities

Senior Project Engineer-Caterpillar Inc. Aurora, IL [Contract] (February 2010 - December 2010)

Completed the implementation of standardized work for Large Wheel Loader Manufacturing Engineering team.

• Analyzed and developed detailed sequence of operation Standard Work Element Sheets for current, competitive update, and new model tractors through the utilization of Siemens PLM and corporate established software:

o Manufacturing Execution System (MES)

o Computer Aided Process Planning Plus (CAPP+)

• Identified and recommended methods to improve operational efficiency and reduce material waste

Chrysler LLC, Technology Center, Auburn Hills, MI February 1998 – November 2008

Staff Advisor – Global Diversity Office (May 2007 – November 2008)

Enhanced awareness, knowledge, and company reputation regarding diversity as a business priority. Achieved budget targets, built relationships and brand awareness at key multicultural events and conferences to recruit potential candidates. Provided leadership and support as liaison for Employee Resource Groups. Maintained confidentiality regarding personnel and financial data.

Facilities Management Supervisor (January 2005 – May 2007)

Led and trained a 24 member hourly facilities maintenance team. Performed daily quality building audits. Developed and implemented corrective action plans to improve and optimize employee work performance. Identified and captured cost savings by effectively managing tool crib spending and reducing unscheduled overtime.

DaimlerChrysler, Jefferson North Assembly Plant, Detroit, MI

Methods/Industrial Engineer- Jeep Grand Cherokee Vehicle Assembly (July 2002 – January 2005)

Developed and executed lean processes and corporate Standard Work Instructions to reduce operating cost and increase profitability through the utilization of Automated Manufacturing Process System (AMPS). Analyzed and planned manpower utilization, work flow measurements, design layouts for equipment and space requirements for maximum efficiency. Tracked and troubleshot, shop floor issues involving process, cycle times, equipment, and tooling. Participated in new vehicle launch projects to improve production and capacity.

Tiffany L. Harding Page 2 of 2

Career Highlights: (Continued from page 1)

• Generated over $3.8 million in operations cost savings by identifying 64 job assignment reductions in Trim Shop. Department target was 39 opportunities – exceeded goal by year end for an improvement of 164%. (2003)

• Exceeded Body in White Center manpower efficiency improvement goal of 30 job assignment reductions for a total of 32. Total manpower savings of over $1.9 million. (2004)

• Interpreted and provided ergonomic improved Standard Work Instructions

• Redesigned 14 operator workstation layouts, and exceeded Safety, Quality, Delivery, Cost, and Morale stretch goals.

• Developed, streamlined, and sustained Kevlar sleeve and glove rewash program in Body in White Center and reduced manufacturing expense budget by 59%.

Chrysler Corporation, Mound Road Engine Assembly Plant, Detroit, MI

Methods/Industrial Engineer – V10 and Viper Engine Assembly/Cast Iron Machining (February 1998 – July 2002)

Determined manpower allocations and established methods for maximum utilization of engine assembly lines and machining departments by analyzing workflow and production techniques. Created and maintained Standard Work Instructions. Tracked plant overtime. Increased throughput attainment through equipment modification and process improvement initiatives. Provided safety support for plant wide “Zero Recordable Incidents” initiative.

Career Highlights:

• Established effective productivity measurements through time/motion studies, work sampling, and root cause analysis investigations.

• Re- balanced V10 engine assembly line and interpreted value add versus non-value added job elements. Overall average value added utilization level: 87% Corporate target level: 70%.

• Decreased hours per engine (HPE) for V10 engine assembly from 4.944 to 4.045 without additional manpower or job assignment changes.

• Restructured plant overtime reporting procedure and used it to reduce preparation time and eliminate waste.

• Significant contributor during the phase out stage of the Viper engine assembly line relocation project.

• Facilitated corporate Sexual Harassment Prevention initiative and trained plant workforce.

EDUCATION

Central Michigan University, Clinton Township, MI

Master of Science in Administration, June 2009

Central State University, Wilberforce, OH

Bachelor of Science – Industrial Engineering Technology

Certifications:

MODAPTS (Modular Arrangement of Predetermined Time Standards), December 2011

Lawrence Technological University, Southfield, MI.

o Green Belt Six Sigma, June 2009

o Black Belt Six Sigma, Anticipated completion July 2012

MEMBERSHIPS

National Society of Black Engineers

National Black MBA Association

The Engineering Society of Detroit

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