Administrative Assistant Real Estate

Dawn Matthews

**** ******* **** *******, ****’s Store, VA 23084

804-***-**** hs8yfm@r.postjobfree.com

Professional Experience

SunTrust | Richmond, VA | November 2008 – Present

Lease Administration, Corporate Real Estate

Process and maintain leasing agreements between SunTrust’s ATM’s, InStore, and Mortgage landlords and tenants, maintain appropriate insurance certificates, and ensure the accuracy of all real estate and leasing documents.

Proficiently handle Common Area Maintenance (CAM) and operating expense research, reconciliation, accounting and invoice/budget in compliance with leases and property contract agreements.

Exercise Auto-Renewals and Renewal Options, prepare Estoppels and work with in-house counsel on SDNA’s.

Review real estate tax annual increase and notify Asset Manager of material discrepancies; work with outside counsel to appeal taxes, as needed.

Responsible for the $2.1MM monthly rent payment for SunTrust’s ATM’s, InStore, and Mortgage locations. Ensure the monthly processing of said rent payment follows SunTrust compliance guidelines and SOX rules.

Responsible for the processing of $1.9MM in Real Estate Taxes.

Responsible for the co-management of 572,036 square feet.

Real Estate/Facilities Admin

Managed the day-to-day activities for the Senior Vice President of Information Systems/Risk Management, the First Vice President of Finance, and six direct reports.

Managed the on-boarding process for new employees – ordering equipment, ensuring appropriate access to corporate systems and applications, etc.

Managed SunTrust’s AED Program ensuring machines are kept in compliance.

Prepared and processed applications, invoices, cancellations, and change of address notices for the Florida Business License project.

Circuit City | Glen Allen, VA | September 2004 – November 2008

Property Manager

Abstracted and updated Subleases into SLIM database.

Handled the documentation and invoicing of tenant insurance, sales and percentage rent.

Strategically identified and resolved tenant issues with regard to billing, receivables and defaults.

Reviewed sublease and master lease language for billings and subtenant questions.

Maintained spreadsheets for CAM reconciliation, utilities, insurance and Real Estate Taxes to ensure the capturing of all costs for billing tenants.

Prepared default letters to subtenants for collection through to litigation.

Executive Assistant

Provided executive-level administrative support to the Vice President of Procurement and five direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.

Organized the details of special events, travel arrangements, corporate agendas and itineraries.

Processed monthly expense reports reflecting supporting documents and budget code indexes.

Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their distribution.

Administrative Assistant

Provided support for the Director of Facilities and three direct reports.

Monitor customer feedback and routing customer inquiries regarding project delivery to appropriate FM associate.

Processed travel arrangements, office supplies, office equipment, and petty cash expenses.

Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database and/or presentation software.

The Reciprocal Group | Glen Allen, VA | April 2001 – August 2003

Administrative Assistant

Provided support for the Executive Vice President and three direct reports.

Collected, distributed and maintained competitor filings.

Responsible for administrative tasks, such as, compose correspondence and memos, completing forms, mail management, diary system maintenance, filing, and coordination of staff schedules/timesheets.

ONDEO DeGremont, Inc. Richmond, Virginia February 2000 – July 2001

Senior Administrative Assistant

Provided support for four managers and five application engineers for correspondence, memos, reports, proposals and specifications.

Organized and maintained contract administrative files, supplemental documents, performance bonds and contract minutes

Kept a log of new contracts and database of new inquiry numbers

Booked new contracts, providing appropriate information, proposals, and specifications for all parties involved in the contract.

Heilig-Meyers Furniture Co., Inc. | Richmond, VA | November 1990 – February 2000

Market Planner

Evaluated market data to determine effectiveness of advertising program.

Designed and recommended ongoing print distribution programs.

Assisted specific markets with advertising-related issues.

Media Coordinator

Handled outside phone calls from broadcast radio stations and newspapers to processes at the advertising agency and the market planner.

Managed the yellow pages advertising program.

Coded invoices for payments, maintained invoices, resolved problems concerning invoices, and other corporate planning activities as requested.

Wrote media insertion orders for advertising inserts and corporate advertising.

Administrative Assistant

Responsible for correspondence, financial spreadsheets and expense reports as well as incoming calls from customers needing direction and/or assistance.

Schedule appointments, distributed mail, maintained data and personnel files, ordered supplies, monitored inventory and payment of invoices.

Provided facilities maintenance assistance to Heilig-Myers store locations. Handled work request, dispatching and follow-up on status.

Supervisory Position – responsible for one dispatcher and sixteen technicians. Task included time sheets, vehicle maintenance and individual job logs.

Education

Douglas Freeman High School | 1990

Lease Administration 101 | Institute of Real Estate Management (IREM) | May 2011

Technical Proficiency

Microsoft Applications: Access, Excel, Word, PowerPoint

SunTrust Applications: Link Properties, GL Query, Mainframe

AS400

JD Edwards

SLIM

Adobe Acrobat

Oracle

PeopleSoft

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