Customer Service Sales
Resume:
LaPortia G Johnson
Marion, Ms 39342
********@***.***
OBJECTIVE
I bring a concentrated effort to maintain a productive work environment within the establishment. My cooperative spirit and enthusiasm add to my customer service skills and abilities.
WORK EXPERIENCE
Dates Attended: April,2009- Present
Company Name: NEW Corp. (Customer Care Representative)
Primary
Responsibilities: Lead customer through technical scripting to resolve service
failures over the phone. Sell new subscriptions as well as added
services to existing customers. Coach other agents for improved
performance. Trained in selling by identifying: wants, interests,
and needs. Excel in relationship building.
Dates Attended:
July,2007-April,2008
Company Name:
Sonic Drive Inn (Carhop, Fountain, Cook)
Primary Responsibilities:
Implementing the restaurant plan in order to meet established operating standards, sales and profits. In which is accomplished primarily through performing work functions by effectively implementing the local store marketing plans and also involves working in a manner that helps to control costs and providing every customer with outstanding service.
Dates Attended:
Oct.2007/Nov.2007
Company Name:
RadioShack (Sales Associate)
Primary Responsibilities:
Greeting every customer with enthusiasm and energy, being available for customers when needed, serving and selling to customers cutting-edge solutions, including sell of wireless products in a friendly, confident and knowledgeable manner.
Dates Attended:
Nov.2006-July 2007
Company Name:
O'Charley's (Server/Waitress)
Primary Responsibilities:
Provided nutritional needs to customers, maintained an orderly flow of customer service, handled customer calls, and negotiated duties among server staff.
EDUCATION
Institution: Meridian Community College
Degree: Working on Associate Degree in Dental Hygiene
Completion Date: Not yet completed, May 2013
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