Sales Customer Service
Resume:
Lakeisha Hilliard
Queens Village, New York 11412
***************@*****.***
Objective
To obtain a position where I can utilize my skills and experience to benefit my employer and grow with the company.
Profile
Excellent communications, interpersonal and customer service.
Strong leadership, training and organizational abilities.
Able to multitask, prioritize and implements clerical procedures.
Certified Clerical Aide with Potomac Job Corps, Washington DC (2001)
Education
Tidewater Community College
Credits Acquired Towards Degree in English
Experience
Wendy's JFK Airport
10/2008-7/2009
Food Preparation worker with experience in performing routine repetitive tasks
Exceptional ability to absorb new information and build new skills in food handling
Performed sales transactions on cash registers
Trained new employees
Prepared a variety of foods according to customer's orders
Queens Untied Program For The Youth
Personal Assistant
05/2005-08/2008
Screening telephone calls, enquiries and requests and handling them when appropriate
Dealing with incoming email, faxes, often corresponding on behalf of manager
Carrying out background researches and presenting findings
Organizing and maintaining diaries and making appointments
Child Care Provider Queens, NY
7/2005-10/2008
Provided a safe and friendly environment where children could learn and thrive.
Ensured homework was completed and assisted as needed.
Prepared and served healthy meals and snacks.
Escorted and supervised children on field trips and outing.
Dollar General Norfolk, VA
Sales Associate 1/2004-6/2005
Performed sales transactions on cash registers.
Assisted customer’s with their purchases.
Arranged merchandise on tables, counters and shelves.
Created sales displays to promote merchandise and seasonal events
Joe’s Crab Shack Norfolk, VA
Assistant Manager 2003
Created window and store displays to promote sales.
Greeted and seated patrons.
Trained and oriented new employees.
Maintain daily booking and paperwork.
Prepared sales transactions on registers.
Potomac Job Corps Washington, DC
Teacher’s Aide 2/2001-12/2001
Assisted teacher’s with diversified clerical support in area of document proofreading.
Duplication, collating and distribution of classroom management.
Student monitoring and miscellaneous assignments.
Graded assignments and logged results into organization’s database.
Related Skills
Typing 55-60 WPM
Microsoft Word Excel
Purchasing and Filing
Microsoft Word
Written communication
Internet Research and Telephone Reception
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