Sales Engineer

KALISTA KUSNADI

**** ********* ********** #*** ● San Jose, CA 95128

**************@*****.*** ● 650-***-****

CAREER PROFILE

Highly accomplished sales professional with extensive business to business and business to customer sales, quality and customer support experience in technology and energy industries. Experience with lead generation, cold-calling and giving technical presentations. Motivated individual who partners consultatively with customers and cross-team organizations, driving the development of stellar products and services

Professional Experience

Spectra-Mat, a SAES-Getters company – Watsonville, CA, 2007-Present

Inside Sales Engineer

Key Contributions:

Performance averages in top 10 percentile of sales and marketing division.

Generated new business by cold calling

Conducted customer follow ups and solicited referrals

Manage overseas sales and marketing efforts with sister companies in Italy and Japan.

Develop ties and oversee outside contract suppliers.

Support customers in pre and post sales activities. Review new customer drawings and specifications, and coordinate R&D resources to assist Sales Team with providing accurate and timely quotations.

Demonstrated product benefits over the phone and in person

Manage new business development collaborations with international sales representative in Italy and Japan by coordinating prototypes samples fabrication and shipments to potential big account customers outside the US.

Promote new and existing products by attending technical conferences, trade shows and giving technical presentations during customer visits.

Collaborate with Engineering and Quality Assurance (QA) to resolve customer complaints/returns by coordinating customer meetings and conference calls.

Artificial Muscle, a Bayer company- Sunnyvale, CA, 2005-2007

Materials/Manufacturing Engineer

Key Contributions:

Developed novel silicone formulations and manufactured polymeric thin films as dielectric building block of advanced high voltage actuators, sensors and valves for biomedical applications.

Screened, selected and recommended suitable polymeric materials and surface treatments to meet design objectives in the most economical manner.

Defined manufacturing processes and equipment requirements in the fabrication of conductive coatings

Designed and conducted bench top experiments to tailor material properties of conductive coatings to improve device performance, reliability and consistency; formulate solutions in cases of product failures.

Performed hardness, tensile and dielectric breakdown tests; created test fixtures.

Interacted closely with outside suppliers to find materials with most appropriate technical specifications and lowest cost.

Education and Credentials

B.S: Chemical Engineering, San Jose State University (2004)

Academic Award: Allen & Rosemary Smith Student Achievement Award (5/01)

Computer Skills

Lotus Notes, MS Office - Access, Excel, PowerPoint, Word, Project, Visio, Minitab, Salesforce (CRM) and Visual Manufacturing (ERP)

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