Medical Assistant

Wendy E. Morataya

hquedt@r.postjobfree.com **** N Kenneth Chicago, IL. 60630 312-***-****

PROFILE:

Excellent interpersonal skills, ability to work well with others, in both a supervisory & support staff roles.

High energy with experience in fast paced environment.

Strong communication, management and problem solving skills.

Competent of managing responsibilities in a high volume atmosphere.

Skilled at interacting with customer/clients of all socioeconomic backgrounds.

Bilingual communicator with experience in Spanish-English translation.

EXPERIENCE:

Schlesinger Associates

Research Interviewer/Team Leader 7/06-Present

Conduct phone interviews to select respondents for consumer analytical projects based on client specifications.

Prioritize projects to meet deadlines.

Train and mentor new recruiters.

Manage team of recruiters to make certain studies and quotas are being met accordingly.

Keep accurate records and maintain organization to ensure proper respondents are recruited.

Dogone Fun

Administrative front desk associate 08/05 – 05/07

Answered high volume phone calls and interfaced with customers.

Trained incoming employees in proper handling of dogs and office.

Provided quality customer service to ensure repeat business.

Maintained efficient filing system.

Prepared mail merge databases, spreadsheets, tables and reports using Windows-based platform.

A Dog’s Life

Office Manager 05/03 - 08/05

Trained new employees in proper handling of dogs.

Responsible for supervision of employees.

Routinely interfaced with customers to ensure quality service.

Maintained inventory of customer payments and prepared bank deposits.

Communicated effectively with co-workers, and supervisors both verbally and in writing.

Maintaining dogs nutrition, administering medications, shots and CPR.

EDUCATION:

Illinois School Of Health Careers

Medical Assistant

08/10-08/11

SKILLS

Injections (IM,SC,ID), Phlebotomy (Vaccutainer, Syringe, Butterfly), Vitals (HT/WT, T/P.R, B/P), Lab (urine analysis, blood type ect..) CPR Certified, advanced training in EHR, & Administrative Duties.

Wilbur Wright College

Veterinary Medicine Attended 3 semesters, 4.0 GPA

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