Employment History
• Financial Adviser (commission)
Edward Jones 2010 to 2011
• Financial Adviser (commission)
Frito-Lay 2001 to 2010
• Route Sales Representative (base plus commission)
• Managed up to $1MM year in revenue
• Recognized for #1 overall in the Denver Zone
• Recognized for #1 in Single Serve @ 435% to Prior Year
• Recognized for #1 in BFY/Feel Good Foods @ 174% to Prior Year
• Recognized for #1 Unflavored Tortilla Chips @ 161% to Prior Year
• Recognized for #2 Convenience Foods @ 187% to Prior Year
• Order and merchandise product for customer accounts
• Build and maintain product displays
• Sell in incremental displays and product space
•
Best Buy ($11.00 per hour) 11-00 to 6-01
• Senior Product Specialist/Assistant Supervisor Home Audio Department
• Manage a crew of four people
• Write Customer Service Sales Evaluations on my crew
• Complete monthly sales evaluations on my department
• Product Specialist Computer Department
• Maintain product displays
• Customer service/Sales
Qwest 1-00 to 10-00
• Sales Consultant ($27.6K base plus commission)
• Consult with Small Businesses on an inbound basis to sell telephony, wireless, and high-speed data solutions
• Recognized for skill in dealing with clients and customers
• Submit daily reports on inbound and outbound generated revenue
• Track orders and follow up with customers to ensure completion of work
• Completed intensive 16 week training course
Knowledge Alliance 3-99 to 10-99
• Account Executive / Director of Career Changers ($24K base plus commission)
• Cold call for lead generation
• Weekly presentations for Career Changers
• Complete weekly sales reports and Career Changer reports
• Manage Career Changer Program
• Manage Corporate Accounts
TeleTech 3-98 to 2-99
• Microsoft Solutions Help Desk ($10.00/hr)
• Assist agents in finding solutions
• Take escalated calls
• E-mail gateway with Microsoft
• Agent coaching and training
• Microsoft Solutions Customer Service Representative ($9.50/hr)
• Received a high of 97% QA score immediately upon completion of training
• Maintained an average quarterly QA score of 95%
• Provide pre-sales product information
• Take ownership of unique questions and situations on in-bound call line
Service Corporation International 6-97 to 3-98
• Memorial Counselor (Commission)
• Sales presentation in home with prospective clients
• Negotiate and close deals
• Complete related documents
• Generate new accounts and maintain an existing customer base
Jerry Roth Chevrolet 3-97 to 6-97
• Sales Associate (Commission)
• Sales presentations and demonstrations.
• Qualify new prospects.
• Negotiate and close deals.
• Complete related documents.
• Generate new accounts and maintain an existing customer base.
Len Lyall Chevrolet 6-96 to 3-97
• Sales/Lease Consultant (Commission)
• Sales presentations and demonstrations.
• Qualify new prospects.
• Negotiate and close deals.
• Complete related documents.
• Generate new accounts and maintain an existing customer base.
Safeway, Inc. 6-95 to 6-96
• Deli Clerk
• Suggestive sales.
• Customer Service.
• Develop and maintain product displays.
• Receive and assemble customer orders.
Skills
Microsoft Certified Sales Specialist
Sales negotiation and closing
Lead generation
Experience with Microsoft products and server operation
Superior customer service skills
Windows 7
Microsoft Office 2010
Basic office equipment
Knowledgeable of network technologies
Knowledge of telephony technologies
Classes, Seminars, and Training
• Relationship Selling Aurora Community College
• Managing Customer Enthusiasm General Motors Corporation
• The Firewalk Experience Anthony Robbins
• Success 1997 Peter Lowe
• Unleash the Power Within Weekend Anthony Robbins
• Personal Power II Anthony Robbins
• Success 2001 Peter Lowe