HR Professional / Recruiter
Resume:
Naomi Seramone
Newark, DE *****
*************@*****.***
EDUCATION: M.S.M. Wilmington College, Wilmington, DE
Graduation: April 2004
Major: Human Resource Management
B.A. University of Delaware, Newark, DE
Graduation: January 1996
Major: Psychology
Minor: Sociology
WORK
EXPERIENCE:
Human Resource Generalist: ING DIRECT, Wilmington, DE. April 2003-Present.
• Recruiting for Sales and Health & Wellness
• Process applicant paperwork
• Ensure all new Employees meet ING DIRECTS employment qualifications by conducting credit, fingerprint, drug, and background screenings
• Ensure new and current employees information is entered into PeopleSoft system accurately with appropriate sign offs
• Review vendor invoices
• Communicate company guidelines, manuals, policies and procedures
• Respond to employee inquires
• Assist in diffusing employee situations and serve as a liaison as required
• Ensure employee information and all resources are up to date
• Maintain paperless filing system
• Conduct exit interviews and prepare proper termination documentation
• Coordinate with other HR or Legal associates and Managers in order to ensure proper communication of termination issues
• Manage and track introductory reviews
• Advise, conduct and assist management with personnel coaching/counseling
• Complete survey and evaluation statistics as required by (FDICIA)
• Recruiting qualified candidates for open sales and IT positions
• Other duties and special projects as assigned
Sales Associate: ING DIRECT, Wilmington, DE. February 2002-April 2003.
• Responded promptly and professionally to inbound calls from current or potential ING clients
• Addressed customer inquiries both on the phones and in writing
• Resolved client issues
• Aided in ongoing quality/performance improvement
• Participated in special projects as needed
Human Resources Representative: Commerce Bank, Media, PA. September 2000-
October 2001.
• Acted as a resource to clients by providing creative methods of building candidate pools, prescreening and interviewing candidates and facilitating the selection process
• Posted positions, coordinated job fair participation, facilitated networking, and direct phone sourcing of candidates
• Analyzed and prepared recruitment and vacancy reports to measure success in meeting staffing needs
• Participated in employee relations issues, cultural enhancement programs, events and internal communications
• Conducted reference checks, background checks, formulated and presented offers
• Ensured the timely and accurate preparation and processing of paperwork and staffing related documents
• Provided new employee orientation
• Ensured compliance with Corporate, Federal, State and Local guidelines
Partnership Supervisor: Olsten Staffing Services, Newark, DE.
November 1997-June 2000.
• Managed all temporary staffing services on-site at Hewlett Packard and Avon
• Selected, trained, and supervised assignment employees
• Developed programs to maintain/improve service quality
• Resolved any problems which arose on-site, including employee conflicts, injuries, and Title VII allegations
• Performed full scope of HR functions
• Used Kronos Timekeeping System to collect time and process payroll
• Designed and produced monthly reports for both Olsten and the client’s management
Human Resources Recruiter: Genesis ElderCare Rehabilitation Services, Kennett Square, PA. March 1997-November 1997.
• Developed strategies to effectively recruit and hire physical therapists, occupational therapists, and speech-language pathologists
• Attracted qualified candidates through direct mail campaigns, newspaper advertisements, and professional organization job fairs and conventions
• Conducted phone interviews to screen candidates and scheduled interviews for managers
• Tracked monthly progress
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