Sales Manager

EDUCATION

Bachelor of Interdisciplinary Studies, Business and Communication May 2011

Arizona State University, Tempe, Arizona

3.54 G.P.A.

WORK EXPERIENCE

Sales Associate, Nordstrom, Scottsdale, AZ October 2011 – Current

• Develop and maintain positive relationships with customers, building loyalty.

• Resolve customer issues and complaints promptly and tactically.

• Assist customers in selecting apparel and up sell when appropriate.

• Successfully meet or exceed biweekly sales goals.

• Create strategic product displays to highlight specific merchandise.

Personal Assistant, May 2011 – October 2011

Johanne Rossi, Regional Brand Manager for P&G Prestige, Fragrance & Grooming

INTERNSHIP EXPERIENCE

Intern, Future for KIDS, Scottsdale, AZ August 2010 – May 2011

Event Coordinating

• Efficiently managed multiple tasks at one time with great attention to detail.

• Maintained strong relationships with event volunteers as well as vendors of in-kind donations through consistent and timely communication.

• Responsible for the preparation of a 50-item silent auction and raffle giveaway, management of auction and raffle on the day of event, and all duties to close out auction and raffle:

o Organized the procurement of silent-auction items and raffle prizes.

o Created and prepared all visual displays, silent auction bidding materials, and raffle station supplies for the day of event.

o Established jobs and job descriptions for day of event volunteers.

o Coordinated and delegated duties to volunteers on day of event.

o Organized the distribution of auction items and raffle prizes to respective winners, along with the collection of all monetary dues.

• Coordinated the preparation of and assisted at multiple volunteer-recruiting events, with sole responsibility of one particular event, Yelp Helps.

• Assisted event coordinator in the preparation of multiple large fundraising events.

Marketing

• Managed production and acted as creative director of quarterly newsletter.

• Created, managed, and maintained social media presence via Facebook and Twitter.

• Collaborated with upper management to develop strategic marketing campaigns to promote special events as well as build a public awareness of the organization.

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