HOSPITALITY

Patrick Ashley

**** ****** ****** *** ** ~ New York, NY 10029 ~ 212-***-**** ~ *********@*****.***

Objective: A position in hospitality/customer service utilizing acquired knowledge and experience while offering opportunity for professional growth and advancement.

Experience:

Related Management Company New York, NY 6/06 –7/08 Concierge/doorman

• Maintain professional and courteous environment for the residents, announce guests.

• Responsibly for package room, ups, fed-ex and all incoming and outgoing mail.

• Maintain visual contact with the camera monitors on a frequent basis.

• Welcome all residents and guests as entering and leaving the building

• Schedule maintenance appointments for resident such as repairs, cleaning as needed.

• Report all complaint and accidents to resident manager and write incident report.

New York Guest LLC New York, NY 01/05 -8/05

Concierge

• Partner with hotel and cooperate clients to provide concierge service for guest

• Assist in restaurant reservation and ticket for hottest show on Broadway Show.

• Assist clients with all transportation such as Airline, New York City tours, car service limousine.

Gothic Cabinet Craft New York, NY 5/04-01/05

Sales professional

• Assist customer in the selection of custom wood cabinetry and furniture as such bookcase, bedroom, dining.

• Inventory control, schedule deliveries and collection of balances

• Maintain excellent store appearance/ display merchandise through out store.

Philip Engel Inc New York, NY 5/03-3/04

Sales professional

• Develop and maintain excellent rapport with all clients

• Assist clients in the selection custom leather furniture made exclusively made of Philip Engel.

• Schedule all deliveries and fellow up with all clients to ensure customer satisfaction.

Jennifer Convertibles Brooklyn, NY 3/02-5/03

Sales manager

• Assist manager with store deposit, open and close store. Supervising staff

• Assist customers with the selection of upholstery and leather furniture

• Maintain furniture displays through the store and ensure store is clean at all times

Education: high school Harry S Truman 1984

Skills: MS WORD, EXCEL, DATA ENTRY,

UNITED STATES NAVY 1984-1986

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