Customer Service Sales

JANICE LIMBAUGH

Holland, MI *****

616-***-**** Home 616-***-**** Cell

******.********@*****.***

CAREER OBJECTIVE

To engage my versatile abilities and experience as a Professional Customer

Service Representative by providing clear and conscientious problem solving to customers while engaging in promoting the company brand and sales. Excellent communicator and empathetic listener dedicated to helping people during challenging times.

WORK EXPERIENCE

Emergency Roadside Agent NOVO 1,Holland, MI 10/2010 – 02/2012

Customer Service Kohl’s, Holland, MI 11/2010 – 11/2011

E-News Editor Good Samaritan Ministries, Holland, MI 02/2011 – 08/2011

Marketing Specialist Spring Meadow Nursery, Grand Haven, MI 08/2008 – 10/2009

Adv/Marketing Copywriter Meijer Inc., Grand Rapids, MI 09/2003 – 07/2008

Advertising Broadcast Specialist Meijer Inc., Grand Rapids, MI 01/1997 – 09/2003

ACCOMPLISHMENTS

Implemented start-up of two bi-monthly four-color publications, editorial content and staff

Initiated new product marketing to raise $1 million for the Breast Cancer Research Foundation

Exceeded $2.6 million campaign goal with Meijer/United Way Corporate Campaign video

Themed successful Meijer Halloween campaign increasing in-store sales 2006 – 2008

Received Meijer Television Commercial Addy Award

CORE COMPETENCIES

• Accomplished and conscientious writer, proofreader and editor

• Versatile and effective communications specialist

• Demonstrates flexibility, organization and multi-tasking abilities

• Creative collaborator and detail oriented

• Displays helpful, cooperative and outgoing interpersonal skills

• Experienced in Microsoft Word, Publisher, PowerPoint, Excel and Photoshop

MARKETING / COMMUNICATIONS / JOURNALISM

• Created successful corporate marketing and sales material

• Researched, interviewed and wrote feature and news articles various audiences

• Served on editorial board for monthly publications

• Wrote and directed retail radio and television commercials and corporate video programs

PROJECT MANAGEMENT

• Able to prioritize projects to meet deadlines

• Managed high volume of copy assignments and production schedules with flexibility

• Effectively planned, organized and executed commercial productions and events

• Produced quality work on time and within budget

EDUCATION

Bachelor of Science / Communications – Ferris State University, MI

Associates in Applied Arts / Journalism – Ferris State University, MI

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