Maria Del Rosario Walsh
Beacon, NY 12508
*********@*********.***
OBJECTIVE
Bi-Lingual individual seeking an administrative/banking position that will allow me to fully utilize my recent computer training as well as incorporate my prior
office administration/customer service skills.
Skills and Abilities
· Bi-Lingual - Spanish/English
· Employee Scheduling
· Customer Service
· Event Planning for department
· Word & Excel
· Paying attention to detail is a must
· Strong Organizational skills
Prior Experience
Bank of America, Kingston, NY Dec 1996 – June 2008
Position: Operation Team Lead
Monitored staff activities providing input and instruction to facilitate the best possible results
Responsible for scheduling of employees for the department to ensure that all deadlines were met
Provided quality control by completing evaluations for each station
Verified accuracy of incoming work as well as adherence to policy and procedures
Maintained control and production logs for associates and department
Knowledge of personal income tax
Education
L & S Computer Tutors, Inc., Poughkeepsie, NY 2008
Certificate received: Computer and Office Technology
classes included: Word, Excel, RecordKeeping, Office Procedures, Data Entry, and Keyboarding
Rose de Santa Maria High School, Lima, Peru
High School diploma received
Special Awards
*Perfect Attendance certificate