Customer Service Administrative Assistant

Goal: To be employed as an entry level Administrative Assistant/receptionist or a position which utilizes my computer skills and educational training.

Employment:

Alexian Brothers Medical Center Dec 23rd to 30th, 2010

Neuroscience Clinical Research

Medical Receptionist (Temporary)

• Customer Service

• Greet Patients

• Answered and Transferred phone calls

Total Athleticare Jan 2009 – May 2009

Schaumburg, IL

Medical Billing

• Completed CMS 1500 forms

• Verified patient’s insurance benefits

Northern Illinois University Aug 2004 – May 2005

Dept of Communicative Disorders

Office Assistant

• Made copies

• Maintained University database

• Greeted patients

Qualifications:

Computer Skills:

Microsoft Office

Photoshop

Typing Speed: 43 wpm

Office Skills:

Medical Terminology

Filling out CMS 1500 form

Pulling Charts and Updating Patient Information

Excellent customer/patient service skills

Language Skills:

Fluent in Sign Language

Other Skills:

Motivated

Hard Working

Organized

Efficient

Well-developed interpersonal skills

Education:

A.A.S. in Health Care Office Management

Harper College, Aug 2010

HS Diploma

Langham Creek High School May 2004

Activities/Awards:

Outstanding Worker Dept of Communicative Disorders, 2005

NIU Panel Presenter,

Honor Roll LCHS 2003 – 2004

Senior Women’s Club, 2004

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