Dedicated Account Executive and Business Development Professional
Resume:
Judy “Penny” Wardell
Arnold, Maryland 21012
**********@*****.***
SUMMARY
A dedicated and goal-driven financial services professional with wide-ranging qualifications in lending, title/loan processing, underwriting and closing activities. Possesses extensive expertise in sales, account management, business development and territory management. Consistently surpasses revenue targets and expands market share as a core contributor to company objectives. Combines honed fiscal instincts with broad industry experience to deliver outstanding results. A practical and conscientious leader who exhibits a powerful work ethic and sets an inspiring example.
EXPERIENCE
NATIONAL CITY CORPORATION Arnold, Maryland
Retail Account Manager, Northeast and Southeast Regions 2004-2007
Oversaw second mortgage production in Northeast and Southeast regions of U.S. Held responsibility for production from 118 branches and 1,600 loan officers. Traveled to branches for training on products and pricing, emphasizing guideline knowledge. Trained associates on marketing using Intranet site. Updated database information through Sales Logix weekly. Served on Sales Logix taskforce which led to evaluating the company’s proprietary software and database application. Assisted in development of database mining strategies and other methods to improve performance, goal setting and production with technology.
• Held personal accountability for key metrics based on number of units, piggyback capture, standalones, closing ratio, active account ratio and volume in dollars. Achieved 43% on PB capture, 54% on standalone capture, 80% closing ratio and 95% active account ratio in 2006.
• Generated volume of 744,000,000 with closed application of 6,572 in 2006.
• Generated closed loan volume of 1.2 billion in 2004 and 1 billion in 2005.
• Honored with the prestigious Sales Drive Award for Production in 2004 and 2005.
• Facilitated group/regional meetings for production enhancement.
• Evaluated individual and branch sales performance to identify areas of improvement.
• Performed pipeline review for maximum capture of business.
• Provided support to loan officers/branch managers by teaming with underwriting and operations on business.
FIRST REPUBLIC MORTGAGE CORPORATION Annapolis, Maryland
Loan Originator 2003-2004
Originated mortgage loans for borrowers in need of financing for homes. Brokered to various lenders. Worked closely on first and second trust lending from A-paper to subprime. Partnered with company leadership to drive growth. Utilized Point and Calyx systems.
• Surpassed business goals by 110%.
• Produced 12 million in closed loans.
• Provided customer service, loan processing, underwriting and pricing expertise.
WASHINGTON MUTUAL HOME LOANS Baltimore, Maryland
Loan Consultant 1999-2003
Managed client loans through origination process, including first and second trust products. Worked closely with borrowers to obtain loans, capturing market share for company. Originated conventional and government loans. Provided DU and LP decisioning through Optis origination system.
• Marketed higher business presence.
• Recognized as rookie of the year.
BAY FITNESS AND AEROBICS Annapolis, Maryland
Director 1996-1998
Led staff of 20 instructors. Held accountability for hours regarding scheduling and payroll. Coordinated training for employees and taught appropriate skills for advancement in field of fitness. Acted as master class presenter in various facilities, resulting in growth of business. Served as personal trainer to core group of clients.
ADDITIONAL EXPERIENCE
FITNESS ESSENTIALS, Chicago, Illinois, Owner, Director, 1994-1996. Operated personal training company. Managed business growth and client retention.
Consultant/Homemaker, 1990-1994. Worked various fitness jobs as a consultant; also raised children.
THE FIRM AEROBIC AND FITNESS CENTER, Sacramento, California, Manager, 1988-1990. Hired and trained staff in sales as well as computer operations. Presented continuing education for employees. Held responsibility for accounting, scheduling and teaching classes to ensure membership retention.
COMPUTER SKILLS
Access, Excel, Word, Outlook
PERSONAL
Married. Three children.
Enjoys boating, exercising and spending time with family.
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