Program Manager
Resume:
MARJORIE LEASK
Pittsburgh, PA 15215
**********@*******.***
PROGRAM MANAGER
Client Relations
Account Turnarounds & Retention / Production
Research & Planning / Presentations
Contract & Price Negotiations
Competitive & Financial Analysis
Compliance
Partnering effectively with production and
engineering, I proactively develop functional
solutions for customers that lead them to
spend more for ideal results. Applying a
highly effective mix of customer service,
business development and manufacturing
expertise, I meet requirements of demanding
customers to build trust and grow partnership
values.
- Overseeing all aspects of customer order
fulfillment, from quote to delivery
- Ensuring timely implementation of
production schedules to maintain superior
customer satisfaction
- Overseeing project teams to ensure time,
risk, cost, quality and resources are utilized
efficiently
- Facilitating and growing mutually
profitable business relationships
- Identifying and resolving excess
customer inventory, contributing to employer's
cash flow
I hold an MBA in Operations Management from
Cornell University and a BA in International
Studies from Macalester College. Employers and
colleagues have acknowledged my technical
acumen and problem-solving skills. I'm
considered an enthusiastic leader who meets
challenges and finds customer-focused
strategies to improve company performance.
CAREER HISTORY
Field Operations Supervisor, US Census Bureau,
2010. Managed eight crew leaders and 150+
field enumerators in the collection of census
data. Directed regional operations within
southwest Pennsylvania.
Senior Program Manager, Millennia Technology,
Inc., 2006 to 2009. $20M electronics contract
manufacturer. Recruited to refine program
management protocol. Oversaw customer
interactions for three instrumental
accounts. Accurately identified and
interpreted complex needs of each customer,
improving fulfillment. Pitched upgrades and
won business.
Program Manager, ADCO Circuits, 2003 to 2006.
$25M electronics contract manufacturer.
Streamlined quoting procedures, improving
response time. Oversaw several key customer
relationships, producing 100+ active
assemblies and $6M+ annually.
Program Manager, EJE Research, 1999 to 2003.
Electronics contract manufacturer that billed
$12M+ annually. Functioned as liaison between
key account personnel and EJE production.
Turned around customer relationships, avoiding
loss of two key customers and $2M in revenue
to foreign competition.
Earlier: Area Service Manager, GE Medical
Systems. Manufacturing Manager, Separation
Technologies.
Outside Interests: I have a passion for
travel and have lived in Hong Kong and
Germany. In my spare time, I engage in
cultural activities, attending art exhibits,
museums and live performances.
Contact this candidate