Manager Sales

Patrice S. Fancher

**** * ******* ***** 410-***-****

Alexandria, VA 22306 *.*******@*****.***

SUMMARY OF QUALIFICATIONS:

Detail-oriented Public Relations Professional possessing corporate experience working with corporate customers, multiple computer programs, managing clients’ accounts, supervising graphic projects, writing press releases, scheduling media interviews, and the ability to maintain media contact lists.

• Offers analytical, objective, problem-solving, and creative approaches when reviewing the integrity of data and prioritizes workloads in fast-paced and deadline-driven environments.

• Performs tasks independently and works well as a team contributor, adept at servicing both internal and external customers.

PROFESSONAL EXPERIENCE

Lockheed Martin Corporation

Communications Editor Associate/Communications Assistant November 2010 - Present

• Proofread materials for the National Institute of Justice (NIJ) web site

• Attend assist with coordination, and provide detail reports from conferences

• Review, revise and coordinate approval for government solicitations

• Maintain the Communications Division product files of both active and closed projects

• Maintain the inventory of communications materials

• Ensure the publication supply for NIJ is appropriate for media and government agency availability

• Prepare information for the release of new publications and product notifications

• Handle the submission and processing of requests to reprint NIJ publications and multimedia products

• Work with program manager to determine article topic

• Establish database for tracking of Communications projects

• Assist with locating resource for information provided in numerous outlets

• Ensure proofread write-ups meet required deadlines

• Ensure mailings reach the appropriate contact

• Coordinate production and distribution of materials

Project Administrator November 2009 – November 2010

• Provided project administration services for a wide range of programs and projects related to National Airspace System (NAS) Implementation Support Contract-II work efforts in support of NAS implementation.

• Provided planning, scheduling, coordination and administrative assistance for Federal Aviation Administration (FAA) and contractor organizations

• Provided direct support in the management of personnel, financial, operations, and technical aspects of programs and projects.

• Ensured that programs are fully controlled, that goals and objectives are set, program responsibility assigned and results documented

• Applied general knowledge of several functions such as graphical charting, organizational structure, budget and fiscal control, personnel recruitment, placement, and administration, incentive awards, training, labor-management issues, pay and benefits, quality of life issues, and administrative and technical techniques

• Applied this knowledge base collectively to form an overall project administrative service support program

• Managed the administrative efficiency of the assigned office environment.

• Interpreted guidelines and provides advice and counsel on the operation of assigned projects/programs

• Provided substantial coordination and interface with other offices and co-workers that requires strong interpersonal skills and the ability to interact with management and staff personnel in both FAA and contractor organizations.

• Effectively used office automation systems/equipment, and applies standard software applications: word processing, spreadsheet, database, and presentation.

Financial Assistant April 2009 – October 2009

• Provided service for Office of the Chief Financial Officer by assisting Office of Justice Programs staff, grantees, contractors, and vendors, The Office on Violence against Women staff and grantees, and Concern of Police Survivors grantees with financial information via phone, mail, and FAX.

• Utilized specialized data systems to respond to requests.

• Solicits specific information from inquirers to determine their needs and researches accounting systems to provide responses.

• Prepared and mails documents to grantees to facilitate financial requests; disseminates grant payment history reports; provides assistance in closing out expired grants and awards.

• Enabled grantees in contacting other Office of Justice Programs offices or other appropriate offices.

• Conducted outreach to grantees and vendors for financial compliance.

Tom Sawyer Company, Washington, DC May 2008 – November 2008

Junior Account Strategist/Manager

• Pitched news stories to various media outlets

• Built and maintained relationships with media outlets through interview scheduling

• Built and maintained relationships with key community government officials

• Wrote and edited press releases and intercompany event announcements

• Prepared key government official for media interviews

• Supervised graphic projects for various collaterals

• Provided clients’ with quotes for marketing items

• Strategically identified media opportunities

• Scheduled speaking engagements for clients

• Interacted with numerous vendors

• Managed multiple projects

• Conducted weekly public affairs meetings

Bell South Business Systems, Atlanta, GA, Columbia, SC, and Charlotte, NC April 2001- May 2008

Lead Customer Relations Analyst

• Provided sales support to Account Executives

• Conducted needs-based selling based on customer requirements

• Strategically planned telecom solutions for corporate customers

• Handled company generated projects

• Entered and maintained data of customer’s records

• Qualified and referred sales opportunities as appropriate

• Negotiated service order activity from customers and inputs information via on-line terminals into various programs

• Conducted and/or attended customer and/or interdepartmental meetings

EDUCATION

B.A., Public Relations and Minor, Business Administration, University of South Carolina, Columbia, SC 2008

Editing Specialist, EEI Communications 2011

AWARDS

BellSouth Presidential Honors Award, BellSouth 2005

Perfect Attendance Award, BellSouth 2001 - 2006

TECHNICAL KNOWLEDGE

• MS Excel

• MS PowerPoint

• MS Word

• MS Outlook

• Lotus Notes

• Adobe

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