Leadership Development Consultant
Resume:
MARK LEONARD
*** ******* *****, ******** *******, Utah 84045
*********@*****.***
QUALIFICATIONS PROFILE
Highly talented, agile, and results-driven senior executive offering immeasurable success in providing expert advice to a number of organizations on topics such as leadership development and change management. Exhibit superior talents in defining clients’ needs or requirements coupled with noteworthy ability to analyze data in order to recommend solutions utilizing knowledge of theory, principles, or technology of specific discipline to improve business processes’ efficiency and productivity. Accustomed to working with C-Level executives to implement profitability-enhancing programs to achieve solid bottom-line results. Excel at establishing positive relationships with people of diverse background; extreme capability to multitask in a globally competitive, fast-paced environment.
KEY STRENGTHS
- Organizational and Program Development
- Leadership Training and Team Building
- Strategic and Tactical Planning
- Continuous Process and Performance Improvement
- Learning Goals and Objective Evaluation
- Special Events Coordination
- Superior Interpersonal and Presentation Skills
- Problem Resolution and Decision Making
EDUCATION
DOCTOR OF EDUCATION IN ORGANIZATIONAL LEADERSHIP: ABD: 2012 and Anticipated Graduation: 2014
~ Pepperdine University, Malibu, CA
Dissertation: “How Leadership Styles Affect Customer Satisfaction in a Teaching Hospital”
MASTER OF SCIENCE IN INSTRUCTIONAL TECHNOLOGY: 2004 ~ Utah State University, Logan, UT
BACHELOR OF SCIENCE IN COMPUTER INFORMATION SYSTEMS: 2001 ~ Southern Utah University, Cedar City, UT
CAREER PROGRESSION
THE CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS (LDS CHURCH) ~ SALT LAKE CITY, UT
International Area Support Manager / Supervisor of Global Emerging Technology 2004–Present
Apply dynamic leadership talents to employees and facilitate training to newly hired employees to develop their competencies and achieve their maximum level of potential. Provide expert advice to C-level leaders on current trends and opportunities. Administer several international print and technology production budgets. Train international staff to enhance their skills on emerging technology, production, and global awareness. Determine operational business requirements and create business cases to test requirements. Establish long-term quality relationships with vendors and clients by addressing their concerns and ensuring their utmost satisfaction.
- Presided over the international rich media development for global brand awareness websites
- Functioned as product manager for audiovisual-based mobile applications and websites
- Initiated the design and development of mobile application paired with social networking features
- Executed comprehensive research on current mobile application trends to base future application releases
- Instrumental in creating scope documents, budget, and schedule for numerous international products
- Collaboratively worked with intellectual property legal team to ensure product’s availability
- Exemplified learning and facilitation expertise, and masterfully led multiple train-the-trainer seminars and instructor lead classes
- Conceptualized effective curriculum for live courses and eLearning curriculum
- Displayed unsurpassed management expertise in ongoing technology brief meetings, mobile video, OTT (Over-the-Top video), social networking, and podcasting
- Earned distinction for completing process and task analysis to help define project goals/scope to define business requirements
- Championed in creating intuitive, user friendly/centered, global web-based applications that support usability
- Pivotal in approving design/graphic layouts as well as in designing XML standards for inter-departmental production
- Masterfully led change culture programs utilizing Kotter's 8 step change model
- Managed global awareness and ensured products are localized to the culture of the people throughout the region
- Exemplified proven ability to take complex situations, diagrams, projects, requests, which later presented key stakeholders
ACADEMY AT CEDAR MOUNTAIN ~ CEDAR CITY, UT
Consultant / Instructor 2002–2003
Directed and coordinated day-to-day operational aspects of the organization, focusing on employment, training, and scheduling of 30 of 40 employees. Orchestrated student and parent workshops including action accountability and crucial conversations. Instructed high school level Network+ class, and provided students with opportunities to observe, question, and explore.
- Innovated strategic project plans and accompanying marketing materials to enroll students from different social/economic backgrounds
- Fulfilled expanded responsibility, such as mentor, communication liaison, employee trainer, and technology manager
- Played a vital role in building and expanding campus network
PROFESSIONAL AFFILIATION
Member, American Society for Training & Development (ASTD)
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