Sales Service
Resume:
Deborah Kunkel
McHenry, Illinois *****
Objective: A position as a Customer-Service Representative
NU-SKIN ENTERPRISE Salt Lake City
SELF EMPLOYEED SMALL BUSINESS OWNER UTAH
Aug. 2008
• Present Opportunities to potential leads, by calling from published
Lead service
• Interview interested individuals providing them with additional
Information and answering their concerns and questions
• Signing new prospects up with the company
• Making sure that all new prospects have access to all training material
Via e-mails, and training calls
• Make and attend weekly training calls to new team members and coaches
ASI, Overland Park
Personnel Associate Kansas
Jan. 2007
Aug.2008
• Interview and Hire new independent contractors for several dept. within
The company.
• Enter data into computer for new hires
• Schedule training classes for new hires
• Report daily information to manager
• Generate adds for hiring campaigns
• Contact potential applicants by phone or e-mails
• Follow up with applicants in a timely manner informing them of training information
• Made cold calls to businesses and individuals regarding Discount Helath Care Services.
• Scheduled appointments for Sales Team to follow-up and present our Health Care Packages
A Best Movers, Inc. McHenry, Illinois
Certified Moving Sept. 2004 -Nov. 2006
Consultant 1995 to 1998
• Responded to written and telephone requests for local and interstate moves.
• Provided personalized service to moving clients.
• Demonstrated effective presentation skills.
• Maintained long distant move records.
• Responsible for registering interstate moves with the van line.
• Helped oversee all aspects of the move from beginning to end.
• Delivered oral and written presentations for residential local and interstate moves.
• Applied knowledge of tariff in every move locally and long distant.
Midwest Moving and Storage Elk Grove Village, Illinois
Office Assistant/ Inside Sales March 2002 to September 2004
• Applied knowledge of the Illinois Tariff and the Interstate Tariff to daily requests for move quotes.
• Maintained close personal contact with the moving client from beginning to end of their move
• Helped in preparation of Sales Presentation Folders.
• Expedited communication between upper level management and general personnel.
• Responded to written and telephone requests for moving quotes.
• Assisted dispatcher with co-coordinating local and long distant moves.
• Maintained local and long distant sales records.
• Responsible for entering all salesmen’s moves into computer, making sure all long distant moves were registered with the van line, prepared all paperwork for local and long distant moves.
Two Men and A Truck Lake Bluff, Illinois
Office Assistant April 2001 to November 2001
• Notified customers of moving charges and processed credit card payments.
• Responded to written and telephone requests for moving quotes.
• Provided personalized service to moving clients from beginning to end of their move.
• Maintained sales records.
• Responsible for entering all moving jobs into computer and preparing all paperwork for daily jobs.
• Responsible for sending follow up letters and confirmation letters.
• Assisted in resolving customer complaints.
Lakeland News Paper Grayslake, Illinois
Classified Sales 1998 to 2001
• Maintained client ad placements records.
• Was instrumental in setting up ad campaign.
• Resolved customer complaints and requests for adjustments.
• Notified customers when service was completed and sent copies of ads to clients.
• Setup ad pages for the paper
• Proof read ads
• Did cold calling to potential clients
Self Employed McHenry, Illinois
Nail Tech 1985 to 1995
• Cleaned work area and work tools.
• Ordered supplies.
• Sold lotions, polishes and other nail supplies.
• Responsible for clients records and setting appointments.
• Successfully handled the everyday operations of a small home business.
• Maintained high standards of excellence.
• Demonstrated consistent record of being on time for my clients, handling my clients requests
• Applied knowledge of various nail products in the every day business.
• Purchased all nail products from artificial nail tips, polishes, glues artificial nail products, files, nail wraps, removers, etc. by maintaining effective inventory control.
Education:
1971 Wauconda High School General Classes
1985 Ippolito’s School of Beauty Nail Technician
1986 thru 1995 Various Nail Product Classes
1998 AMSA Moving Consultants Test
2003 McHenry County College Real Estate Appraisal
References: Available upon request
Salary Open for Discussion
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