Customer Service High School

JERMYNE M. WILLIAMSON, SR.

817-***-**** * **** Adriana Ave 178, Fort Worth, TX 76120 * **********@*****.***

OBJECTIVE____________________________________________________________

I would like to work for a reputable company with room for growth and advancement.

EXPERIENCE__________________________________________________________

04/10 – 06/11 SMX ********@******.*** Irving, TX

Inbound Associate/PIT Trainer

• Trained associates on Power Industrial Trucks i.e., Crown Reach 3000, 5000, Walkie, Order Picker and Stock Chaser.

• Ensured that workplace’s health and safety requirements are met.

• Stowed, consolidated and picked various items by way of PIT equipment and pallet jacks

• Trained Amazon associates and subcontracted associates on daily functions and job duties.

• Trained associates on labor tracking and function management.

• Received and unloaded pallets of merchandise with the hand held radio frequency scanner for inventory purposes.

• Loaded and unloaded trailers with PIT and pallet jacks.

• Audited of pallets prior to stowing and placement.

• Maintenance of space management by way of consolidation and adhering to slotting strategy.

• Assisted with stock control: storage, retrieval and timely delivery of goods; shipment unloading & transfers.

• Served as an Ambassador during peak season.

• Assisted ICQA with research and other special projects.

• Assisted problem solvers with various tasks.

2001- Present Williamson & Son Janitorial Russellville, AR

OWNER/OPERATOR

• Supervise work activities of janitorial staff in commercial & residential establishments

• Assign duties, inspect work, and investigate complaints regarding janitorial services.

• Purchased janitorial supplies and equipment and took periodic inventories.

• Screened applicants, scheduled and trained new employees.

• Completed work orders for each assignment.

• Cleaned carpet & upholstery, vacuumed, buffed, stripped, waxed & mopped floors.

• Troubleshoot necessary equipment such as buffers, vacuums, foggers, etc.

• Cleaned and maintained work van.

• Dusted, cleaned, and emptied trash in offices and lobby areas.

• Subcontract jobs for other janitorial & water restoration companies.

• Water restoration and emergency water extractions.

2005- 2010 Pro Cuts & Styles Little Rock, AR

Licensed Lead Barber

• Scheduled clients for self and other stylists.

• Cut and styled men, women, and children.

• Cleaned linens and ordered business supplies.

• Collected space rentals and submitted payments to owner on a weekly basis.

• Attended community events to administer free services to families in need.

2006 Shell Convenience Store Little Rock, AR

Lead Cashier

• Cashier, customer service, janitorial and clerical duties.

• Assisted with inventory up to and including measuring petroleum nightly.

• Monitoring of CCTV for inventory control.

2003-2004 US Food Service North Little Rock, AR

Order Puller

• Operated forklift and stand lift to load/unload trucks.

• Completed necessary paper work to assist shipping/receiving personnel.

• Stocked, labeled, and pulled orders for vendors and customers.

• Rotated stock according to dated inventory labels.

• Placed work orders using inventory tickets, radio frequency scanners and computer terminals.

• Transported and emptied industrial dumpsters via forklift.

• Performed safety inspections of equipment prior to and at end of shift.

• Filled in as back up personnel in various areas of the facility as needed.

1996-2001 Williamson and Son Janitorial Russellville, AR

Floor Technician/Custodian

• Completed work orders for each assignment.

• Cleaned carpet & upholstery, vacuumed, buffed, stripped, waxed & mopped floors.

• Troubleshoot necessary equipment such as buffers, vacuums, foggers, etc.

• Cleaned and maintained work van.

• Dusted, cleaned, and emptied trash in offices and lobby areas.

EDUCATION___________________________________________________________

1998 -2000 University of Fayetteville Russellville, AR

• General Studies

• Athletic Honorable Mention

1994-1998 Russellville High School Russellville, AR

• General Studies

• Diploma Achieved

REFERENCES__________________________________________________________

*Work and personal references as well as salary history available upon request*

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