Mercedes Snowden **** Indiana ave apt # N
Long Beach , CA 90805
Cell: 562-***-****
********@*****.***
________________________________________
Experience
wells Fargo bank
March 2008 - Present teller Rancho Palos Verdes, CA
Process member transactions cross-selling products and service. Balance a cash drawer. Develop new customer relationships and opening new accounts for customers.
Verizon
June 2007 - June 2008 411 operator Huntington Beach, CA
Providing excellent service consistent with phone numbers, address, weather and movie listing. Managed information and communication while navigating systems and equipment to provide the customers with detailed information.
Eye Physicians
January 2007 - January 2007 Front desk/Appointment setting Lakewood, CA
Assisting with scheduling appointments and preparing insurance documents. Greeting and announcing clients, applicants, and visitors. Issuing visitor’s passes and maintaining a patient’s log.
Charlotte Russe
November 2006 - Present cashier/sales rep Cerritos, CA
Greeting customers with a smile. Communicating the benefits and sales to the customers. Performing stocking and straightening of merchandise.
Check in to cash
February 2006 - June 2006 Customer service Rep Lakewood, CA
Received cash and check receipts, Maintain in office keeping track of scheduled/appointments.
Create and reconfigure client databases.
Loans and payments, Assuming responsibilities of opening and closing Brach office. Performing all duties involved in daily balancing of money and payments, work and nightly wrap-up.
Ross dress for less
May 2005 - January 2006 Customer service/Front end supervisor Las Vegas, NV
Lead the store in all day to day operations. Responsible for ensuring customer's get greet service. Keeping the store on track with sales. Directing and supervise employees engaged in sales, inventory-taking reconciling cash receipts. Ensuring adherence of staff members and policies and procedures of the company.
Education
Paramount high school
June 2004 High School
BASIC STUDY
G.P.A 3.5
University of Phoenix
May 2011 Associates
Communications Long Beach, CA
Objective
Currently an I am a student fulfilling my A.S in communications and my achievement would be working and completing school and keeping it all at a well balance level. I would say I have kept a B, An average grasping the keep components of communications and its dynamics.
Skills
customer service driven
back ground in collections
solid organization skills
Ability to sale and meet goals
Excellent communication skills
Ability to work independently to handle high levels of public interaction
Attention to details and follow up essentials