Customer Service Design
Resume:
John Thomas
Elizabeth City, NC 27909
email: ************@*****.***
portfolio: http://www.behance.net/ten4
Objective:
Talented, highly motivated, creative, and versatile individual with a background in customer service, 9 years of experience in graphic design and marketing, looking to expand on current robust skill set. Especially skilled in creating and directing corporate and new business design. Adept at innovating users with experience in web designs and multimedia applications. Exceptional interpersonal skills with customers, team members, and subordinates. Accomplished at incorporating the desires of the client with a superior design solution.
Experience:
Graphic Designer, Dominion Enterprises, Norfolk, VA 2006-Present
As a Graphic Designer while employed with Dominion Enterprises, I am responsible for branding the top adoption related web sites with associated logos, collateral, trade show displays, print ads, packaging designs, social media marketing, html emails and promotional pieces. Accountable for achieving statistically successful and competitive web advertising campaigns.
I have developed a library of over 180 internet banner templates of several manufacturers for use in our Co-op department including: Kawasaki, Harley-Davidson, Yamaha, Suzuki, and more. I ensure that all production requirements and standards of quality are met within established deadlines on a daily basis.
I design, edit logos and artwork, and maintain advertisements for various auto, industrial and recreational magazines across the country, such as Cycle Trader, Boat Trader, and RV Trader.
I develop Flash and animated gif banner advertisements for key accounts, dealers, and other advertisers. I solve various artwork and program issues that frequently arise as a result of inter-grating a mix of software graphics.
Customer Service Associate, Lowe’s Chesapeake, VA 2004 to 2006
As a Customer Service Associate while employed with Lowes, I provided the customers with excellent service from the moment they entered the store.
Provided leadership to several new associates to the company in the Hardware and Outside Lawn and Garden departments.
Responsible for maintaining adequate stock levels of live nursery goods, hardware, and flooring merchandise.
Skills:
• Excellent communication and customer service skills
• Corporate branding
• Logo, Page Layout, Trade show design
• XHTML, CSS Layout coding
Software Tools:
• Adobe Creative Suite: Photoshop, Illustrator, InDesign, Dreamweaver, Flash
• Microsoft Office
• Quark Xpress
• Proficient on Windows and Macintosh OS
Education:
Associates Degree of Applied Science in Computer Information Science (IT/Web Design)
ECPI College of Technology Virginia Beach, VA 2006
Academic Studies
Tidewater Community College Chesapeake, VA 2002
General Studies
Indian River High School, Chesapeake, VA 2001
Portfolio:
http://www.behance.net/ten4
References:
Available upon request
Contact this candidate