Customer Service High School

Objective

Extremely motivated and reliable individual demonstrates organization, customer service, communication, office skills and logistical skills proven by over 4 years of successful, reliable employment in the US Army.

Summary of Qualifications

• 4 years’ experience managing Army Aviation and Ground Support equipment, parts and supplies

• Detail orientated and highly responsible

• Leadership over employees and shop

• Security Clearance

• Experienced with Hazardous materials, stock age, storage and disposal

Skills Summary

Secret Security Clearance

Report Preparation

Written Correspondence

General Office Skills Hazmat Training

Customer Service

Scheduling

Unit Supply Sustainment Training Manager Development Course

Facilitating and Leading Onsite and Virtual Team Course

Professional Presentations

TABC Certification

Professional Experience

LOGISTICAL

Created aviation support and supply warehouse, including physical construction, inventories, and database management for over 5300 lines of supply in a combat environment with 100% accountability.

Processed over 10,000 parts valuing over 400,000 dollars

Maintained accurate and update contact information on all customers.

Established and maintained accurate inventory during the move of the warehouse in Afghanistan from one location to another.

Dispatch and maintain accurate vehicle maintenance and service reports

Provides services to customers and maintains the security of all parts ordered.

LEADERSHIP

Ensure that reports are done daily, parts are picked up, and all dispatches are current.

Develop and implement procedures to insure smother transition between customers.

Prepare employee evaluation reports every month.

Create special promotions, write/design print and outdoor advertising, and coordinate volunteers.

Integrity to always do what is right

Self-less Service to put those under me and the mission before my own needs or wants.

Presentations in the form of classes to train employees.

Establishing a concept of trust between employer and employee

Professional Experience, continued

OFFICE MANAGEMENT/ADMISTRATIVE

Created Charts in Microsoft Office to track vehicle dispatches and maintenance status which became the organizations standards

Created web page for non-profit organization which supported over 500 deployed soldiers in 5 countries.

Supervised, trained, and established performance reports for 8-10 personnel.

Maintained and processed Re-deployment paperwork for the entire brigade in Afghanistan.

Proficiency of Microsoft office, Web Design, Netscape 6, 6.2 & Lotus Notes 6

Employment History

US ARMY– Camp Humphreys, Korea; Republic of Korea

Issue Non-Commissioned Officer In Charge and Receiving Clerk, 2008-2009

Ft Hood, TX 77544

Receiving Clerk, Issue Clerk, Storage Clerk and Squad Leader, 2009-2011

Mazar-e-Sharif, Afghanistan, Camp Marmal

Receiving Clerk, Issue Clerk, Storage Clerk, Turn-In Clerk and Administrator of Personnel

Camp Humphreys, Korea, Republic of Korea

Shop Supply Listing Clerk, Non-Commissioned Officer In Charge 2011-2012 July

Education

ADVANCED INDIVIDUAL TRAINING- FT. Lee, VA

Certificate of Completion, 2008

9 weeks/ 356 hrs.

BASIC TRAINING- FT Jackson, SC

Certificate of Completion, 2008

9 weeks/629 hrs.

Estrella High School – Avondale, AZ

High School Graduate- 2006

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