Suz-Anne Clift (Suzy)
Cell 903-***-****
Texarkana, Ar 71854
**********@***.***
Card and Party Factory
Texarkana, TX
EMPLOYED: January 2011 – July 2011
POSITION: Store Manager
RESPONSIBILITIES: Office duties, manage employees, train and motivate employees in customer service, opening and closing the store, control store P&L, manage store appearance, build new customer relationships, waiting on customers and running the register as needed.
REASON FOR LEAVING: To pursue a career in insurance. Plans didn't work out to continue.
Lifetouch Photography
Texarkana, AR
EMPLOYED: 9/20007 - 12/2010
POSITION: Territory Sales Manager
RESPONSIBILITIES: Office duties, hiring and termination of photographers and sales team as needed, prospecting for new accounts, marketing, presenting professional services and programs to clients, supervise teams, assist coordinators in completing programs and choosing services best suited for their needs. training and continued development of employees, building customer relationships for retention, employee relations, payroll, disciplinary, research and development, quality control, project development, negotiations.
REASON FOR LEAVING: Decline in sales in photography industry in churches the rural territory.
Valor Telecom
Texarkana, TX
EMPLOYED: 7/2000 - 10/2006
POSITION HELD: Customer Service Supervisor
RESPONSIBILITIES: Office duties, hiring and termination of customer service reps, disciplinary action, supervise up to 150+ employees, team sales, training and development, monitored calls and coached to improve sales, customer relations, employee relations
REASON FOR LEAVING: Call center closed.
EDUCATION:
Texarkana Community College
Medical Transcription/Terminology
Real Estate License
Insurance License
Other studies
Graduate of Arkansas High school
Texarkana, Arkansas
SKILLS:
Multitasking
Computer skills including Outlook, Excel, Power Point, database research, data entry
Typing - 50+ wpm
Organizational skills, filing, phone skills
Research and development
Management
Sales and Marketing
Merchandising
ATTRIBUTES:
Proven leadership ability
Experience in coaching teams to excel
Strong customer service
Sales and marketing
Consistently achieves goals
Work well independently or in a team
Dedicated and loyal to my employer
Very dependable
Team player