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Operations Manager

Location:
Yarley, Bucks County, PA, 19067
Posted:
October 07, 2011

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Resume:

Michael W. Morlath

* *** *** ***** • Yardley, PA 19067 • Home: 215-***-****

Email: hmnfqd@r.postjobfree.com

OBJECTIVE

To obtain a senior-level position in Operations Management.

SUMMARY

Thirty successful years of experience in all aspects of the moving and storage business with an emphasis on operations.

A strength in attention to detail to ensure effective procedural development, leading to quality results.

Solid leadership, communication, and problem-solving skills.

A driven and dedicated leader and team member.

PROFESSIONAL EXPERIENCE

Central Moving Systems, Agent for United/Mayflower Van Lines, Bridgewater, NJ

Vice President/Operations (2009-2011)

• Entirely accountable for the daily planning, scheduling, and dispatching of a fleet

of 35-50 drivers, installers, and helpers performing local and long-distance household

goods moving, office and industrial relocation, and systems furniture reconfiguration and

installation.

• Assisted the Sales and Customer Service departments with the selection and

coordination of customer schedules to maximize sales while maintaining operational

budgets and profitability.

Ace World Wide Moving & Storage, Agent for Atlas Van Lines, Fallsington, PA

General Manager (2001 to 2009)

• Played a vital role in the growth of the company to achieve sales in excess of $10 million, by assisting the sales force in broadening their targeted markets, improving driver retention, and generating and coordinating new warehouse distribution projects.

• Directly responsible for hiring and overseeing the management of all operations personnel including dispatch staff, warehouse management, and owner/operators.

• Spearheaded company efforts to earn the Milt Hill Award (Atlas’ highest agency quality achievement recognition) through the proper training of the labor force, which reduced claims, raised warehousing standards, and improved the company’s overall safety and compliance performance.

• Worked directly with the company’s insurance provider to increase safety awareness and create new procedures leading to successful reductions in premium costs.

Operations Manager (1997-2001)

• Elevated driver recruitment standards which increased the levels of driver performance and transportation revenues to consistently earn Atlas’ Hauling Excellence Award.

• Developed and implemented a simple, yet accurate driver settlement program, which met the approval of both upper management and accounting, and attracted quality owner/operators.

Other positions held

Owner/ Operator (10 years)

Local Driver/ Dispatcher/ Planner

COD and National Account Sales

Claims Adjuster

EDUCATION

Bachelor of Arts in English Literature, Villanova University



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