2008 resume
Resume:
Suzanne H. Littlefield
Merrimac, MA. 01860
Email ********@*******.***
OBJECTIVE: Seeking a position where I can utilize my extensive knowledge and successful experience in an office envoirment dealing with complex issues and problem solving. I work well with other team members to achieve department goals and the success of the organization overall. I have a strong worth ethic and organizational skills as well as prioritizing my time to get the best overall results. I am dependable and can be counted on to help with any other areas or projects when needed.
EDUCATION:
Training Unlimited Lawrence, MA.
Computer Applications Specialist Program
New Hampshire Technical College Stratham N.H.
Pharmacy Technician Certificate N.H. State certified 1994
EXPERIENCE
2007-Present Valspar Newburyport, Ma
Technical Service Consultant
• Answers phones and assists customers with information about products.
• Solve problems associated with products
• Work on special projects
• Cover the reception area
2004-2007 Freedom Fertility Pharmacy Byfield, Ma
Patient Care Coordinator
• Answers phones and sets up orders with patients
• Follow up on complex details and questions from patients
• Keep accurate records of phone orders and complete data entry of patients demographics
• Solve problems and find solutions to a variety of complex needs of patients
• Work with team members to provide quality and time effectice customer service
2003-2003 Habit Management Institute Lawrence, MA
Office Associate
• Answer multiple phone lines and direct calls to proper associates
• Greet clients and set up charts for new clients
• Enter client demographics and billing and financial information into database
• Prepare charts for doctor visits, as well as scheduling lab tests and physicals on Thursdays and Fridays
1999 -2002 Psychological Center Lawrence, MA.
Medical Records Coordinator/Clinical Assistant
• Filing and tracking all progress notes, lab results and other information into charts.
• Responding to requests for release of information.
• Preparing charts for the psychiatrist and nurse specialist on med clinic days
• Entering client demographics and other data into the data base.
• Helping with front desk coverage, as well as scheduling and billing when needed.
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