Cheri's resume

CHERI J. STOCKBURGER

OBJECTIVE

A customer service position with the potential for advancement where I can utilize my knowledge and experience.

PERSONAL

PERSONAL ATTRIBUTES AND SKILLS* Considered highly conscientious by fellow employees* Excellent attendance record* Demonstrated ability to pitch in when needed* Excellent reputation with customers as a competent, knowledgeable and helpful professional* Honest, reliable, and productive* A team player committed to quality* Type 55 words per minute* Data entry and filing experience* Ten key by touch

WORK HISTORY

Semperian, Eugene, OR

CUSTOMER SERVICE REPRESENTATIVE

Answered inbound calls assisting customers with their GMAC Auto Loans. Answered any questions they might have on their accounts. Handled payments, insurance matters, due date changes, automatic payments, released titles, figured payoff balances, deferment of payments, and late fees.

Norris Stevens, Beaverton, OR

APARTMENT ASSISTANT MANAGER

Responsible for collecting rent, completing charges and adjustments when needed, sending balance due notices, and completing evictions, when needed. Responsible for assisting office / leasing staff answer phone and or greet prospects / residents when necessary. Check and screen credit references and past resident history of all applicants. Responsible for handling and resolving resident and vendor issues.

Encompass, Beaverton, OR

CUSTOMER SERVICE REPRESENTATIVE

Answered inbound calls assisting customers with any questions they may have in regard to service or helping them to upgrade their service or phone.

Time of My Life Tours, Castor, LA

BOOKKEEPER

Prepared, processed and issued weekly payroll, made bank deposits, processed all mail, and answered telephone, filing, and performed miscellaneous tasks such as booking tours on the telephone.

EDUCATION

Minatare High School

Trend College

Information Management Systems

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