Customer Service Representative

Gina Kightly

***** ******** ******

Morgan Hill, CA 95037

408-***-**** (h) 408-***-**** (c)

****@**********.***

Summary of Qualifications

Proficient self-starter motivated by excellent work ethic. Very organized, skilled at recordkeeping and account reconciliation. Have keen ability to locate and resolve discrepancies. Efficient at handling accounts payable/receivable, invoices, purchase orders and posting entries. Proficient at QuickBooks, Word and Excel.

Work Experience

• Friends of the Morgan Hill Library 2008-present

Treasurer and Board Member (Volunteer position)

Collect cash and checks, make weekly deposits, write check for expenses and work at bookstore when needed. Responsible for reconciling bank accounts and preparing monthly income and expense reports.

• Crossroads Christian School PTF 2009–present

Treasurer and Executive Board Member (Volunteer position)

Same as above. Also help plan and participate in events and fundraisers.

• Fitness Formula Morgan Hill, CA April 2009–present

Bookkeeper

• Cabinet Supply Company San Martin, CA January 2008–August 2008

Bookkeeper

• Bank of the West Morgan Hill, CA February 2006–January 2008

Customer Service Representative. Part time position. Provided excellent customer service.

• South Valley National Bank Morgan Hill, CA July 1985–December 1998

Utility Specialist December 1997-December 1998

Covered any position within operations department as needed due to absences and vacations.

Operations Specialist January 1990-December 1997

Balanced cash account, researched teller outages, trained new tellers. Assisted Operations Officer, approved deposits, withdrawals and Cashier’s Checks.

Teller III September 1987-January 1990

Balanced vault, ordered and shipped cash. Handled large cash deposits for merchants, balanced general ledger accounts, assisted supervision of tellers and made weekly work schedules.

Teller I July 1985-September 1987

Performed basic teller functions. Granted approval authority March 1988

Education

Gavilan Collage Gilroy, CA 1991-1994

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