Customer Service Data Entry

Evette White ***-** Francis Lewis Blvd

Laurelton, NY 11413

Cell: 718-***-**** Cell: 347-***-****

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SKILLS:

• Over 10 years of Customer Service experience.

• Excellent written and verbal communication skills, with an eye for detail.

• Extremely productive in a high volume, high stress, environment.

• Highly productive in the use of Office 2000 Professional.

• Team player with a can do attitude and a self starter.

• Truck driver, dispatcher, and fork lift operator.

Qualifications:

Familiar with various software including Microsoft Office, Outlook Express, WordPerfect Office, Lotus 1-2-3, Excel, and Net-Doc. Well versed in internet operation. Knowledge of Data Entry, Accounts Receivable, Accounts Payable. Usage of scanning, Xeroxing, and filing documents.

Employment History:

I.C. International, Hicksville, NY 2010 - 2012

Telephone Interviewer

Auto or manual dialing of phone numbers coast to coast. Interviewing of residential homes, and commercial businesses for client's products. Data entry of all responses from individual interviewed.

Pepsi Cola, College Point, NY 2007 - 2008

Customer Service Representative

Retrieved orders from voice mail, fax machine, scanning machine, and outlook express. Answered inbound calls in support of customer needs. Conveyed in reassuring manner step by step information to resolve eta issues. Calling customers and retrieving orders over the phone in the 5 borough areas. Filing of invoices and usage of micro soft excel spread sheets for billing purposes.

Education:

LaGuardia College, Long Island City, NY

Associates Degree, Mental Health, 2001

Strength:

• Hardworking

• Enthusiastic

• Can perform under pressure

• Can execute within a short time.

• Fast learner.

Contact this candidate