Manager General

ANGEL GONZALEZ

**** ***** ***** ** ****: 315-***-****

Canastota, NY 13032 Cell: 315-***-****

hlzbty@r.postjobfree.com

OBJECTIVE: Seeking a managerial position in the Housekeeping, Custodial, and Environmental Services field where supervisory skills can be fully utilized.

EXPERIENCE

St Camillus Nursing Home/Rehab Center East Syracuse, NY

Assistant Director of Environmental Services 3/12 - present

• Schedule staff of twenty seven employees.

• Assign work to staff; inspect quality of work for cleanliness.

• Check payroll reports to make sure they match time card swipes.

• Perform annual evaluations, perform corrective counseling, interviews, hire, suspend, and or fired employees.

• Ordered supplies effectively controlling costs.

• Maintain routine communication with director of facility to make sure he is satisfied with the work being performed.

Springhill Suites by Marriott East Syracuse, NY

Housekeeping Supervisor 7/09 - 3/12

• Assigned daily work to housekeepers as well as laundry staff.

• Responsible for scheduling housekeeping staff of 10 housekeepers, and three

• laundry attendants.

• Ordered supplies as needed, performed weekly inventory.

• Performed linen inventory every period to insure there was enough linen on property, as well as the monies to purchase some, if necessary.

• Perform annual evaluations for the staff.

• Issued coach counseling's when warranted.

• Managed the property when General Manager or assistant General Manager was not there.

Yahnundasis Golf Club New Hartford, NY

Housekeeping Supervisor 7/07 - 4/09

• Assigned workers their duties and inspected work for conformance to prescribed standards of cleanliness.

• Inventoried stock to ensure adequate supplies.

• Issued supplies and equipment to workers.

• Counseled subordinates in a professional, and educational manner. Personally screened job applicants, hired and trained employees, also recommended promotions, transfers and dismissals matters.

Turning Stone Casino Verona, NY

Housekeeping Supervisor 8/05 - 7/07

• Supervised cleaning personnel work activities to ensure clean and orderly rooms.

• Obtained list of vacant rooms to be cleaned immediately and list of prospective check-outs.

• Advised manager, desk clerk and admitting personnel of rooms ready for occupancy.

• Managed a staff of thirty five housekeepers and house workers.

• Provided direction and assistance to new team leaders.

• Attended periodic staff meetings with other department heads to discuss company policies and patrons' complaints.

• Attended training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.

ANGEL GONZALEZ

Hamilton College Clinton New York

Custodian 5/00 - 7/05

• Swept, mopped, scrubbed and vacuumed hallways, stairs and office space. Cleaned snow and debris from sidewalk.

• Stripped and waxed floors using floor machines. Also extract carpets and shampooed them as well.

EDUCATION

Mohawk Valley Community College Utica, NY

Chemical Dependency Practitioner curriculum

• Coursework towards an Associate's Degree.

SKILLS

• Management of Personnel Resources

• Monitor/Assess performance of self and other individuals to make improvements or take corrective action

• Social Perceptiveness

• Speaking – bilingual, English/Spanish

• Time Management

• Active Listening

• Judgment and Decision Making

• Ability to operate carpet cleaning equipment; floor polishers; floor washing machine; laundry type washing machines, etc.

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