Customer Service Account Executive

Tiffany Jackson

W Main St. North Augusta, SC ****1

*******@*******.***

803-***-****

OBJECTIVE

My objective is to obtain the Ortho Assistant position where I can use my current talent, skills, and abilities in a while learning new skills.

QUALIFICATIONS SUMMARY

10 years of customer service

Experience working in fast paced environments

WORK EXPERIENCE

Patient Coordinator 08/1/2012 to current

Aiyan Diabetes Center Evans, GA

*Call patients to reschedule their missed appointments.

*Work as front desk receptionist

*Release of medical records

*Take copayments and deductibles

Customer Account Executive 09/10 to 6/11

Comcast Augusta, GA

*Billing and Sales agent for a multi-city inbound call center

*Processed over the phone payments

Desk Operation Specialist 06/06 to 7/ 10

MCG Health Augusta, GA

* Completed the registration process using state issued ID and insurance cards

* Completed insurance verification; processed workers comp, liability and Tricare insurances for walk in patients

* Took phone calls, rescheduled appointments and prepared for other clinics in between registration of patients and communicating with back staff regarding patients back from radiology

*Took copayments; balanced till at the end of shift