Customer Service Supply Chain

Brittany Elam

***** ****** **** ***** #**** Houston, TX 77082 832-***-**** ********.****@*****.***

Objective

Professional clerical or customer service position with a growing company allowing for parlay of demonstrated organization, people skills, communication, and office skills, ready to get back into the workforce and find profitable self-employment.

Profile

Motivated, personable professional currently obtaining a college degree and possesses a successful track record of creditable employment. Talent for quickly mastering technology – recently completed Microsoft Office Suite course. Observant and considerate with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting all company guidelines.

Flexible and versatile – able to maintain professionalism under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent customer service and team-building skills.

Education

UNIVERSITY OF HOUSTON – HOUSTON, TX

In Progress-Bachelor of Interdisciplinary Studies 2014

Full-Time Student

GPA: 3.5/4.0

Dean’s List 2010-2011

HOUSTON COMMUNITY COLLEGE – HOUSTON, TX

In Progress-Education, General

GPA: 3.6/4.0

Dean’s List 2010-2012

NSCS VP National Honor Society 2012

Frequent volunteer with Houston Food Bank and West Houston Assistance Ministries

Skills Summary

Customer Service

Report Preparation

Written Correspondence

General Office Skills Computer Savvy

Banking/Billing

Scheduling

Marketing & Sales Telecommunications

Front-Office Operations

Childcare/Youth Services

Employment History

Shawn Makenzi Agency-Houston, TX (Work From Home)

Jr. Matchmaker/Recruiter(Part-time), March 2012 to Present

Recruit and consult with individuls interested in an upscale and luxery matchmaking company

Provide concierge services and coaching in regards to dating and professional image

Advise qualified individuals who are serious about forming a long-term committed relationship the standards of dating

ACS- Houston, TX (Temporary Contract)

Banking Specialist, May 2010 to October 2010

Advise clients with regard to their financial matters; including banking & credit card accounts

Assess client’s financial standing and introduce military financial programs through USAA, providing help and answers to their needs each step of the way.

SPRINT PCS – Pasadena, TX

Communication Sales, December 2007 to May 2010

Lead in providing quality product and services for sprint to reach its personal and business sale goals.

Assisting customers with the best value in wireless and any communication needs.

TEXAS MUTUAL INSURANCE – Austin, TX

Receptionist/Facilities, August 2005 to September 2007

Answered and routed calls, greeting visitors, handling inquiries from the public, basic office duties and providing information related to the company.

Monitored access to building by visitors and assigning badges to vendors, Clerical duties

SOLECTRON– Austin, TX

Test Operator/Builder, SMT Rail, January 2003 to August 2005

Provided service that solve the unique supply chain challenges of brand-name companies

Promoted manufacturing skills to improve the supply chain efficiencies

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