Post Job Free
Sign in

Manager Customer Service

Location:
Fairview Park, OH, 44126
Salary:
35000
Posted:
December 14, 2011

Contact this candidate

Resume:

Rezarta Lala

**** * ***** ******

Fairview Park, Ohio 44126

Cell Phone: 440-***-****

******@****.**.***

____________________________________________________________________________¬¬¬¬_____________ _________________________________________________________________________________________

Objective: To obtain a position in the Marketing or Management field that will allow me to utilize my work experience and job skills in conjunction with my education.

Education: CLEVELAND STATE UNIVERSITY, Cleveland, Ohio

Accelerated Masters of Business Administration

Expected Graduation: December 2011

MBA: International Management

BALDWIN-WALLACE COLLEGE, Berea, Ohio

Bachelor of Arts in Business, May 2010

Majors: Business Marketing and Management

Minor: Psychology

Work

Experience: Climax Metal Products Co., Mentor, Ohio

Customer Service & Sales, November 2010- November 2011

• Provide Information to customers

• Enter customer orders

• Provide solutions to problems presented

• Understand the needs of distribution

• Promote the company with every interaction

Burger King, Lakewood, Ohio

Assistant Manager, June 2005 – February 2011

• Processes customer orders for ensure accuracy and time management.

• Responsible for running a smooth operation throughout the day

• Maintain a safe and friendly environment for customers and employees

• Run full shifts of 4-8 employees

• Count inventory to create accuracy and knowledge of stock available on location

Strategic Diversification, Cleveland, Ohio

Market Research Intern, December 2009- April 2011

• Locate potential clients

• Develop excel tables on contacts

• Reflect on new ways to promote business

References:

1) Kristin Heines

Director of Marketing

Climax Metal Products

*******@***********.***

440-***-****

Known for 11 months

2) Sam Haque

General Manager

Burger King #0594

440-***-****

Known for 6 Years

3) Alexandria Elias

Manager

Strategic Diversification

440-***-****

Known for 1 Year

4) Maria Asturi

Co-worker/ Friend

Keargaard Cleaners

216-***-****

Known for 9 years

5) Patricia Fodor

Person in Charge

Housekeeping

216-***-****

Known for 2 Years

6) Mary Pisnar

Professor, Division of Business Admin.

Baldwin-Wallace College

440-***-****

Known for 4 Years

*******@**.***



Contact this candidate