Human Resources Manager
Resume:
JANINE BOYNES
CHICAGO, IL *****
*******@*********.***
EXPERIENCE:
*/** – Present City Colleges of Chicago Student Support Specialist
Resolve student and faculty concerns within the Center for Distance Learning; along with process and/or facilitate all student record changes, including grade changes, reinstatements, and refunds when indicated; maintain databases established for tracking and resolving student concerns; act as CDL’s primary representative to CCC campus registrars and business offices; maintain faculty files of mid-term and final grades for CDL courses; respond to student inquiries via phone and e-mail; process textbooks outsourced invoices; assist in processing/proofreading student materials, coordinate textbook requests and billing to online service and campus bookstore, coordinating of external proctoring services,
assist with creating courses and maintaing records, and assist with coordinating college-wide personnel during registration.
5/96 – 7/01 City Colleges of Chicago Project Secretary
Assists the Dean of Instiutional Advancement with the procurement and maintenance of grants for new and existing programs/services; assists with the marketing of Harold Washington College via all known mediums; originates iniatives and assists in aquiring funds for the college and the various scholarships through alumni; Develops professional print media and publicizing special projects and events as well as programs and reports for various departments.
5/95 – 5/96 City Colleges of Chicago College Receptionist II
Duties included answering and directing incoming telephone inquiries concerning various programs, departments and individuals. Assisted with projects for the President’s Office, the Vice President of Academic Affairs & Student Development, the Dean of Continuing Education, Director of Resource Development, Director of Research and Planning, Business Manager and Manager of Grants at Harold Washington College.
10/95 - 5/95 City Colleges of Chicago Project Secretary
Prepared certificates, handled office class rosters, assisted with instructors contracts, scheduled instructors, grade reporting forms, updated instructor's and student's manuals; responsible for telephone and walk-in reception along with student registration. Supplied Dean and Assistant Dean of Continuing Education, PPV Program Coordinator and various program coordinators at Harold Washington College with executive secretarial services.
7/85 - 10/95 City Colleges of Chicago Computer Systems Clerk
Furnished executive clerical duties for the Director of Computer Support Services, System Support Supervisor and various other managers. Solely responsible for duplicating and binding, assisted in report distribution area, provided assistance to the data transcribers area, secondary Central Office receptionist, managed the documentation for expenditures for all computer related purchases, monitored and verified data, balanced vendor's accounts, updated data into network systems.
3/85 – 5/95 Ophir International Marketing Specialist
Assisted company president with area planning strategies, composing proposals and designing presentation packages, coordinate research staff, calculated and validated data, supplied executive secretarial functions.
Janine Boynes
8234 S. Avalon
Chicago, IL 60619
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EXPERIENCE CONT.:
11/93 - 3/94 Blackstone Group Interviewer
Conducted nationwide interviews for various companies and clients such as Sears, Allstate, and Ohio State University. Validate completed surveys. Assisted with automation.
6/92 - 11/93 DialAmerica Quality Control Representative
Verified sales personnel's journal subscription orders. Fulfilled customer's inquiries concerning their accounts.
1/91 - 3/92 Original Research II Communicator
Conducted interviews for major automobile manufacturers, dealers, and various auto service and repair centers.
11/86 - 11/ 90 Strategic Radio Research Asst. Supervisor - Interviewer Human Resources Assistant
While a Interviewer conducted nationwide interviews and music surveys, also assisted with training. Promoted to an Assistant Supervisor was responsible for authenticating of interviewer's surveys, collated and disassembled interviewer's materials, supplied interviewers with materials, compiled data and furnished assistance to supervisor in analyzing data. Supervised 10-15 interviewers in the telecommunication center. Promoted to a Human Resources Assistant duties included maintaining personnel records, organized and updated filing system, processed wage request information, furnished assistance in employees reference requests, provided employee relations, assisted with employment interviews and training.
1/83 - 7/85 Chicago Osteopathic Hospital Serial Technician
Inventoried journals in the Alumni Memorial Library, maintained bookkeeping ledgers, coordinated the binding of journals, proofread binding vendors instructions for each journal, performed clerical duties for Head of Technical Services.
9/82 - 1/83 Profile Personnel Temporary Secretary
Supplied executive clerical services to clients such as Leo Burnett, U.S. Olympic Committee, American Medial Association and AAA Automotive Services.
EDUCATION:
DePaul University Bachelor of Arts (Pending – 2014)
Harold Washington College Associates of Arts (High Honors)
December 2004
National Education Corporation Course: Paralegal
Independent Study Division
Scranton, PA
Robert Morris College Executive Secretarial Program 1982
Janine Boynes
8234 S. Avalon
Chicago, IL 60619
Page 3
AWARDS & HONORS:
HWC 2005 Deans List, November 2004 Employee of the Month Nominee, February 2003 Employee of the Month Nominee, HWC Leadership Academy Alumni, Harold Washington College’s American Association of Community Colleges 2000 Women of the Year, Nominee for the Employee of the Month, Voted Most Computer Literate 1999, Voted Most Popular Employee 2000, Certificate of Outstanding Academic Scholarship by the Black Women’s Caucus.
COMMUNITY SERVICE:
CVCA Booster Club member - Parent Committee President Chicago Junior Bears – Washington Park Redskins 2004. .Parent Committee Vice-President Chicago Junior Bears – Washington Park Redskins2002 and 2003.
ORGANIZATIONS:
Federation of College Clerical and Technical Personnel American Federation of Teachers – Local 1708 Campus Union Representative.
SOFTWARE PACKAGES:
PeopleSoft 8, Blackboard Learning System Release 9.1, Securexam, (MS Office Suite) MS Word, MS Excel, MS PowerPoint, MS Publisher, MS Access, MS FrontPage, Corel WordPerfect 8, Adobe PageMaker, Adobe Illustrator, Adobe PhotoShop, Quark Xpress, Netscape Communicator, Metafile Companion, WinFax Pro, Lotus 1-2-3, Printshop, BannerMania, Harvard Graphics.
REFERENCES:
Supplied upon request
Contact this candidate