Customer Service Sales
Resume:
Toumas
Phone: 408-***-****
Email: hk5vyz@r.postjobfree.com
OBJECTIVE:
A position with a career-growth company where my skills in translation, bilingual and bicultural advising, management, customer service, sales and office administration can be applied.
SKILLS:
• Able to speak fluent Arabic, Assyrian and very good in English.
• Use automated systems and operate office equipment (phone system, fax, Window XP, Microsoft Office Word, cash register) and handling cash or other methods of payment in an
accurate manner as well as statistical typing ( 40-45wpm), 10 key, data Entry .
• Establish and maintain effective working relationships as required by job responsibilities, professional, flexible, personable - work well with others.
• Apply sound judgment in making decisions in accordance with operational policies and practices.
• Multi-task, self-motivate and anticipate the needs of the team. Personal skills -fast learner, self
motivated worker, cooperative and dependable and display a high level of integrity and values.
EXPERIENCE:
2009-2009 OPS Alliance: Civilian Role Player (Arabic speaker Native Iraqi) Indiana
2009-2009 GLS: Global Linguist Solution: Linguist Virginia
2007-2008 MACY'S Schaumburg , IL
Sales (Women Way Department)-Seasonal
Responsible for customer service, sales, cashiering, coordinate new merchandise and preparation /processing of credit card applications.
2007-2007 Jewel Niles, IL
Marketing - Meat Department
Responsible for customer service, sales, cashiering, and coordinating / arranging meat products.
2007–2007 TCF Bank Schaumburg, IL
Bank Teller – PT
Processed customer financial transactions, identified and sold products and services beneficial to the customer’s needs, addressed customer questions and concerns and referred appropriate internal resources for resolution, stayed updated on new products.
2007-2007 Washington Mutual Bank Schaumburg, IL
Bank Teller
Processed customer financial transactions, identified and sold WAMU products and services beneficial to the customer’s needs, addressed customer questions and concerns and referred to appropriate internal resources for resolution, established and controlled customer files, identified fraudulent activity to prevent potential losses to the bank, stayed updated on new products and services and maintained awareness of current fraud alerts. Performed in a fast-paced, high-volume cash- handling environment with daily face-to-face customer contact.
2006-2006 Resurrection Hospital Des Plaines, IL
Unit Secretary
Performed a range of clerical duties to support the operations of the unit. .Acted as unit receptionist, greeting and directing visitors. Assisted in the ordering, receipt and storage of supplies. Assembled patient charts. Answered unit telephone, transferred calls, determined when staff members should be paged.
2006-2006 Santa Teresa Community Hospital- Kaiser Foundation Hospital San Teresa, CA
Volunteer in both the Reception Department and the Health Education Center
2002-2002 Stars Laundry: Receptionist, customer service, cash handling. San Jose, CA
2001-2005 Safeway, Inc. San Jose, CA
General Merchandise Clerical
Provided excellent customer service for our Client and built an outstanding relationship with them in order to increase sales and meet customer’s needs, coordinating, solicited new client, as well as maintained existing accounts, monitor overall job performance to ensure accuracy and adherence to company policies.
1988-2000 Arab Co-operation Federation Baghdad, Iraq
Office manager
Supervised a staff of 15 employees. Delegated work responsibilities and assisted in overall administration and operation.
1971-1988 Rafidain Bank Baghdad, Iraq
Senior Credit Specialist
Underwrote loans originated by WMC to ensure that all loans meet the proper credit criteria in accordance with Underwriting Guidelines. Provided consistent underwriting using sound judgment to assign risk and ensure acceptable loan quality.
EDUCATION:
• Introduction to Medical Office Procedures, Introduction to Medical Terminology, Customer Service Introduction to Medical Billing, Window XP.
• Commercial High School Degree Baghdad, Iraq
Contact this candidate