Sales Manager

Stephen J. Petrucelli_________________________________

**** **** **. *********, ** 18104 610-***-**** **********@*****.***

OBJECTIVE: Utilizing my management

EXPERIENCE

**/** - **/** *. P. Mc Murphy’s, Manager/Bartender, Holmes, PA Managed and trained employees to R. P. Murphy’s high standards of service. Maintained financial opening and closing reconciliation duties. Implemented and encouraged team building awareness. Successful multitasking while remaining professional and courteous in a fast paced environment. Exceptional interpersonal and team building skills, with an aptitude with building rapport with diverse customers, managers and colleagues and a talent for resolving issues quickly before escalation. renegotiated terms with vendors/suppliers; halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability. Increased profitability by renegotiating with vendors and cutting waste.

11/03 -05/05 Sprint PCS - Senior Sales Supervisor, King of Prussia, PA

Responsible for inside sales and providing world class service, to new and existing customers

Achieved and exceeded a minimum of 100% of sales quota on a monthly basis. Developed outside marketing plan to implement regular traffic, which included scheduling of outside sales events. Coached representatives to maximize profitable opportunities. Responsible for assisting customers in all facets of

the sales process. Provided win -win scenario’s that were consistent with all company policies and procedures.

08/2000- 11/03 Gateway Country - Sales, Springfield, PA

Million dollar producer. Consistently top store producer in sales; small and medium business sales, and overall revenue. Created action plan that produced new clients in the business market. Active in creating marketing and sales presentation strategies to management. Worked independently cold calling new prospects.

03/01- 08/01 Zagara’s - Kitchen Supervisor, Glen Mills, PA

Supervised, trained employees in food preparation, and cooking techniques. Developed strong customer relations while building rapport with diverse customers, managers and colleagues. Problem solver resolving issues quickly before escalation.

EDUCATION

CHI Institute, 1999 - 2000 Broomall, PA

Microsoft Word 2000, Microsoft Excel 2000, A+, Net +, Windows 2000 Professional, Windows 98, Chubb Institute 1985-86 Springfield, PA Computer Tech

Widener University 1981-82 Chester, PA

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