Operations Manager
Resume:
Bryan Wilson
PO Box ***
Spinnerstown, PA *****
Email: ********@*****.*** Summary
Accomplished professional with more than 20 years experience in supervising the management of personnel, materials, logistics, supplies, and maintenance. Possesses strong leadership traits; provides advice and direction within organizations. Improves ROI, efficiency, and customer satisfaction by implementing sound policy and procedures. Known for the ability to build, develop and retain strong teams of employees from diverse backgrounds.
Core Competencies
● Project / Program Management ● Asset Management ● Planning
● Interpersonal Relations ● Customer Service ● Team Building
● Communications ● Adult Education and Training ● Administration
Technical Competencies
● Aviation Logistics ● Negotiations ● Compliance
● Defense Industry Knowledge ● Site Security ● Maintenance
● Quality Assurance ● Dispatching ● Inventory Control
● HAZMAT ● Shipping and Receiving ● Warehousing
Highlights
• Recognized by The Secretary of the Navy twice during a 5-year period for consistently exceeding operating requirements in project management
• Maintained at least a 93% Fully Mission Capable status on all available aircraft, valued at up to $550,000,000. Aircraft included fixed wing fighter aircraft and rotary wing aircraft.
• Commended for greatly decreasing time for demands filled, increasing order accuracy, and implementing innovative ways of delivering parts in the shortest time possible.
• Supervised 10 to 250 employees in meeting organizational demands of combat, simulated combat and overseas peace-keeping operations.
• Consistently maintained a daily capacity error rate of less than 3% while working as a Capacity scheduler for an 85,000 foot beef production facility with annual revenue of $600,000,000.
• Hired to teach troubled youth based on previous experience and education in adult leaning theory and practice.
• Managed security services for Verizon Wireless Southeastern Headquarters in Mauldin, S.C., and the multi-million dollar Adidas / FedEx distribution warehouse in Spartanburg, South Carolina.
Career Experience
Inventory Control System (ICS) Associate
WalMart Stores, Inc. (JULY 2007 to JUNE 2011)
Managed the entire range of 450,000 pieces of stocked merchandise (variable depending upon the season). We also helped manage the sales floor of 270,000sqft. Managing these requires picks, scheduled bin audits, floor and backroom bin counts and bin re-stocking. Constantly utilizing manual pallet jacks, electric pallet jacks, stock pickers, walkie-stackers and propane-powered forklifts, we moved hundreds of 4’ to 8’ high pallets throughout the store. Daily, we manually unloaded 1-3 General Merchandise trucks (53’ x 102” trailers) containing approximately 1,700 to 2,400 separate product cases. Stacked each case onto about 35 – 45 separate pallets, each dedicated to a single department’s merchandise. Upon completion of the unloading process, the full or partially full pallets that were near the dock are strategically placed on safe areas on the sales floor to be worked (shelves filled, zoned and faced) by the night shift stockers.
Rental Equipment Technician
Bear Creek Mountain Resort (OCT 2006 to DEC 2006 )
Ensure renting customer’s safety by adjusting ski (pressure levels the boots break away from the skis depending on the customer’s self-reported skiing ability level) and ski length. Brief the customer on the proper use of safety features and cleaning procedures. Assist snowboard customers select snowboard types, lengths, and binding angles. This also included all of the skiing-type safety and cleaning briefings. Consistently assisted any and all customers in achieving the service connections they requested. Position concentrated on a very high customer satisfaction focus.
Public School Teacher
West Greenville School, Greenville School District (2003 to 2006)
Teach math, science, language arts, and social studies to a group of students selected for alternate schooling due to behavioral issues in a conventional classroom setting. These pupils represent the most disruptive and comprise less than 0.2 percent of the 63,000 school districts student body.
• Hired to teach troubled youth based on previous experience and education in adult leaning theory and practice. Students receive a district occupational certificate upon completion.
Security Site Supervisor
American Security, Greenville, South Carolina (2002 to 2003)
Supervisor for one of the largest security agencies in the southeast. Collaboratively planned and implemented security policies and procedures with the customer’s senior security advisor.
• Developed and conducted all training for security guards including standards of professionalism and customer service.
Capacity Scheduler
Moyer Packing Company, Souderton, Pennsylvania (1997 to 2001)
Dispatch, negotiate rates, schedule deliveries and serve as secondary customer service representative to live animal Buyers, Delivery Vendors, and Suppliers. Produced over 1,500,000 pounds of meat daily.
• Arranged the purchase and delivery of up to 2,000 head of cattle per day.
Detoxifatoiotion Program Coordinator
Penn Foundation for Mental Health, Sellersville, Pennsylvania (1994 to 1998)
Provided patient assessment, management, psycho-educational training, and crisis intervention for the public hospital-based program serving a county population of over 610,000 individuals.
• Served over 1,500 individuals in substance abuse or psychiatric crisis. Project Lead for re-structure of the crisis response division, producing a cost savings of over $65,000 per year.
Aviation Maintenance and Material Control Manager
United States Marine Corps (1975 to 1995)
Managed the supply expedition unit, performing a wide range of maintenance and supply functions. Supervised the upkeep of maintenance and aircraft logbooks. Planned and scheduled monthly preventive maintenance, unscheduled maintenance, and supply support.
• Met and exceeded all compliance requirements of the Naval Aviation Maintenance Program.
Education
Master of Education (M. Ed.), Adult Education
Penn State University, University Park, Pennsylvania (2005)
Bachelor of Science (B.S.), Psychology
Liberty University, Lynchburg, Virginia (1997)
NUMEROUS (over 125) TECHNICAL AND PROFESSIONAL SERVICE SCHOOLS
Contact this candidate