**** *. ********* ***

Rochester, Indiana *****

574-***-****

July 30, 2011

Re: Remote Staffing Services

Dear Gwen Antesberge,

The secret of joy in work is contained in one word ~ excellence. To know how to do something well is to enjoy it.” ~Pearl Buck~

I am sending my resume in response to the recent job opening to book cruises for guest as a remote agent. Please accept the enclosed resume as an application for the available position. I feel confident that my varied work experience would make me an asset to your company.

I am compassionate, motivating and results driven. I believe everyone has the right to be able to achieve a higher quality of life. I enjoy helping others reach their personal goals; success is a team effort and I strive to provide the best guidance possible to help others reach the finish line.

Please consider my credentials and experience in your search for a qualified, enthusiastic addition to your staff. I can be reached at the above address and phone number to arrange for an interview at your convenience.

Thank you for your time and consideration of my qualifications. I hope to hear from you soon!

Sincerely,

Brenda Olinger

Brenda Olinger

Brenda Olinger

1567 S. Elizabeth Ave. Rochester, IN. 46975 574-***-**** hjqkgt@r.postjobfree.com

Objective: To find a full time, permanent position. I work well team yet

need minimal supervision. I have a positive attitude and work well

under pressure and am able to provide you with outstanding

professional references.

Experience Executive Director Assistant/Medicaid Waiver Billing/Dispatcher

September 2009 –September 2010, Fulton County Transpo, Rochester, Indiana

Check prior authorization on Medicaid

Match authorization with Medicaid bills

Responsible for electronic billing for Medicaid waivers

Answer incoming calls

Coordinate schedules of appointment times for 12 drivers to insure all patrons are serviced in an efficient and timely manner

Rent out rooms from our facility to the public

Keep accurate records for 12 vans for oil change, tires rotation and any mechanical problems

Prepare daily statistical reports of data of vans

Calculate number of senior, non-seniors, handicapped and minority transported per month

Employment Consultant

January 2007-April 2008, A.W.S. Fort Wayne, Indiana

Assist Vocational Rehabilitation clients with job placement

Provided job shadowing and job coaching

Establish job leads by maintaining solid employer relationships

Daily maintained required VR documentation

Instructed clients on resume writing skills and job seeking skills

Follow-up of placed clients ensuring clients self sufficiency

Billing and coding for non-profit agency following state VR guidelines

Dispatcher/Driver

July 2005-December 2006, Fulton County Transpo, Rochester, Indiana

Answered multi-line incoming calls

Dispatched transpo drivers

Did scheduling for 7 staff members

Documentation for Medicaid waiver

Kept daily record of money collected

Customer service

Back-up driver if needed

Senior Placement Consultant

March 2000-July 2005, Marshall Starke Development Center, Plymouth & Rochester, IN.

Interviewed handicapped clients to determine job placement

Write client profiles

Interviewed and marketed businesses and employers

Assist clients with on-the-job-training

Kept detailed records and documentation

Report billable and non-billable client hours as required for funding

Act as liaison between clients and community

Coach clients in daily living skills

Education Ancilla College, Donaldson, Indiana

Credits earned towards Associates-Business Management

Professional References

Niki Kerr, Work One (former supervisor at AWS), 574-***-****

Phyl Olinger, Office Manager at Indiana Assessment Services, 574-223- 4777

Contact this candidate