Manager Sales

Sheila A. Savage

**** * ****** ** ● Chicago, Illinois 60618 ● ***********@***.*** ● 630-***-****

Highly competitive and ambitious professional eager to continue a professional career. In-depth experience in planning, organizing and managing small to large-scale outside events. Persuasive, congenial personality and a proven talent for building and maintaining positive rapport with diverse populations. Demonstrate creativity, initiative, good judgment, and the ability to clearly express ideas verbally and in writing.

• Planning and executing menus • Managing staff • Problem solver

• Multiple event supervision • Organizing/ prioritizing work flow • Time management

• Customer satisfaction • Repeat business • Microsoft Word

• Inside sales • Navison, Breeze, SAP, Filemaker, Provail • Excel

EMPLOYMENT HISTORY

DOBBS LAW LLC, Chicago, Illinois, 9/10 to present

Case Manager

• Facilitate administrative efforts and acts as an advocate for clients to receive Social Security benefits

• Schedule hearings, process invoices, produce payment documentation, order office supplies in addition to data and document management, including CDs, ADLs and legal documentation

• Arrange and follow status of individual claimant’s case processes, including acting as an intermediary with affiliated agencies, such as Social Security offices and medial providers from application through the hearing process

KANE COUNTY COUGARS, Geneva, Illinois; Seasonally 1996 to 2003 and Full Time 11/06 to 9/10

Catering Manager

• Coordinate catering menus with group contacts

• Generate and organize all catering paperwork

• Oversee picnic areas in terms of food quality, picnic area cleanliness, employee professionalism, and customer satisfaction

• Increased Suite food and beverage sales by 25%

• Assist in menu creation

• Train and hire Picnic Supervisors

• Schedule and lead catering meetings to ensure parties of 20-1300 people run smoothly

Personnel

• Conduct Orientation and Training for 500 seasonal employees

• Assist Personnel Manager with payroll

• Tax documentation and preparation

Event Coordinator / Picnic Supervisor 1996 to 2002

• Supervised 23 tent areas; trained and supervised five employees per picnic area

• Provided superior guest services and quality area maintenance

• Participated during catering meetings in the preparation of menus and grounds topics

Picnic Supervisor Internship 2003

• Inventoried ballpark present and future assets

• Calculated Vendor commission and profits for the payroll department

• Supervised in Picnic area

HOLIDAY INN SELECT, Naperville, Illinois, 5/05 to 11/06

Catering Manager

• Produced banquet event orders and contracts to customers within a timely manner

• Provide guidance and knowledge to customers to ensure a successful and pleasant event

• Assisted Brides and Grooms in the planning of their special day

• Accepted the responsibility of Manager on Duty on prior accounts

EDUCATION

Western Illinois University, Macomb, Illinois

Bachelor of Science; Recreation, Park, and Tourism Administration, 12/03

Emphasis: Special Events

Basset Trained

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