Quetzaliri Sol

***** ********** **

Spring, Texas 77386

Cell: 832-***-****

E-Mail: hjlh8v@r.postjobfree.com

Career Focus

Energetic bilingual leader offering strong customer service skills, organizational skills, management skills and proficiency in Microsoft Office, who really adapt to changes, work independently meeting and exceeding expectations, looking for an entry in the oil field industry. Able to handle multiple priorities and meet deadlines without compromising quality.

Summary of Skills

Top-rated sales performance

Client acquisition

Customer targeting

Client relationship

Excellent communication skills

Listening skills

Energetic work attitude

Customer service skills

Microsoft Word, Excel, PowerPoint

Team leadership skills

Creative problem solving

Excellent people skills

Able to persuade others effectively

Multi task management

Strong communication skills

Organizational skills

Negotiating skills

Fast learner

Strong client relations

Training development

Strategic sales

Credit card processing

Telephone skills

Outstanding interpersonal skills

Strong client relations

Floor set design and visual displays

Well organized

Education

2011 Sam Houston State University Huntsville, Texas

Bachelors in Business Administration

Courses include Accounting, Finance, Marketing, Management, MIS (Management Information System), Business Communication, Operational Management, Strategic Management, Economic, and Business Law.

Professional Experience

October 2007 to Current

Macy's The Woodlands, Texas

Sales Associate

Contributed to annual store sales of $ 385,000 per year. Consistently one of the top five salespeople of Woman shoes department. Average of 3% of search and send company initial online services. Communicated with customers, employees and other individuals to answer questions and explain information in new products. Trained new employees by providing knowledge of specific store tasks and policies. Described product to customers and accurately explained details and care of merchandise. Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions. Provided an elevated customer experience to generate a loyal clientele. Received multiple reviews acknowledging my level of dedication to excellent customer service. Develop high empathetic client relationships and earn reputation for exceeding sales goals. Provide daily support as company only bilingual Spanish/English customer service associate.