Life Insurance High School

Myriam Philistin

**** ******* ** **** **

Ottawa, ON

K1V 9T3

Tel: 613-***-****

Email: hj3h27@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Experience in providing administrative support services in a range of work environments

Strong ability to perform multiple tasks and meet tight deadlines

Strong organization, priority setting and problem solving skills

Dedicated, focused and client-centered

Strong ability to work independently and as a contributing team member

Excellent ability to communicate effectively orally and in writing in both official languages

Ability/willingness to learn and use new computer programs/applications

Familiarity with or knowledge of Microsoft Office XP, Word, Excel, Outlook, PowerPoint and CorelDraw / WordPerfect / Corel presentation and Lotus note

WORK EXPERIENCES

SunLife Financials-Life insurance company

September 2008 - November 2010

Answered telephones promptly and professionally, ensuring to redirect calls to the appropriate individual or departments

Assist clients and insurance advisors with life insurance products and services

Dealt with related banking inquiries

Respond to general inquiries in regards to life insurances, critical illness policies, personal health insurances and accidental death policies

Provided up-to-date information on company policies and regulations; and, performed other support services as required

I had a major involvement/experience with Sun Life’s Underwriting - New business area and handling basic requests from Hooper Holmes, Medifacts and other major medical testing companies

Canadian premier life insurance company

January 2008 - July 2008

Inbound call center

Dealt with customers at all tension levels

Enrolled clients/sales

Resolve problems concerning insurances regarding billing, claims, policies

Associations: Sears, National bank of Canada, Capital One, CIBC, HBC/Zellers/The bay

HLS (Healthcare Linen Services)

November 2004 - December 2008

Assemble different varieties of linens for local hotels and accumulated different Ontario hospitals linens also. Operate industrial machines

Week-end trainer

Hospitality associations: Hilton hotel, The Westin hotel, Sheraton, Les suites, Residence hotel, Indigo hotel and Crowne plaza hotel. Healthcare associations: CHEO, General hospital, Riverside Hospital, Queensway hospital, Montfort hospital and a lot more

Opinion Search

September 2007 - December 2007

Outbound call center

Operate different types of polls/surveys for CIBC, Scotia Bank, Bank of Montreal, AT&T, and COPD

EDUCATION

High School Diploma, École Secondaire Publique Louis-Riel (2007)

AFFILIATIONS

11/2006 - 11/2006 St-Vincent Hospital, Ottawa, ON

Escorted patients to various locations around the hospital

08/2005 - 08/2005 CHEO

Helper at the Children's hospital-Care Bear BBQ

03/2005 - 03/2005 MFRC ( Military Family Resource Center)

Children supervisor

02/2005 - 02/2005 Skate Canada

Junior security/supervisor

01/2005 - 01/2005 Nepean Sport Centre

Prepared questionnaires for the contestants

07/2004 - 07/2004 Youth program assistant: SEOCHC (Ottawa Ont. South)

Organized youthful activities for all youth members

03/2005 Cité Collegiale Basketball Team

Provided support services as a time keeper for the games

References Available Upon Request

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