Manager Assistant

*** ***** *****

****.*******@*****.***

Loganville,GA 30052 862-***-****

PROFILE

Results-oriented professional experienced working in faced paced

environments demanding strong technical, confidential, interpersonal

and supervisory skills. Committed to following a task from conception

to completion and delivering exceptional problem solving, and customer

service skills.

EDUCATION

Rutgers University, Newark, NJ – Bachelor(s) Degree: English Language

and Psychology

Ocean County College, Toms River, NJ

Completed 30 credits

Lakewood High School, Lakewood, NJ

Diploma 2006

EXPERIENCE

Youth Counselor

• Supervising at risk youth in a group home setting

• Maintaining the mental and social well being of the children

Account Manager/Office Manager

• Responsible for all client communications, conflict resolution, and

compliance on client deliverables and revenue.

• Reviews all major deliverables (i.e. strategic brief, function spec,

tech spec, etc.) to ensure quality standards and client expectations

are met.

• Ensures that client issues are dealt with in an efficient manner,

informing the Account Director or Managing Director of any problems

that may arise.

• Owns the contract and contract renewals for new work for an existing client.

• Approves Change Orders and invoices, and is responsible for payment

collections.

• Works closely with the project team in order to maintain a

continuous knowledge of project status in order to identify potential

issues and/or opportunities within or related to the project.

• Ensures that all processes and procedures are completed, quality

standards are met, and that projects are profitable.

• Aware and in pursuit of opportunities for account growth and new

business, involving the Account

• Communicates the client's goals and represent the client's interests

to the team.

• Provides regular two-way communication between the client and team,

to provide strong team representation and set proper client

expectations.

• Understanding of company capabilities and service, and effectively

communicates all offerings to the client.

• Reports to the Director, providing regular input on all account

activity, including status and call reports on a weekly basis.

• Recruit and select office staff

• Establish standards and procedures

• Supervise office staff

• Ensure filing systems are maintained and up to date

Certified Nursing Assistant

• Responsible for delivering direct care to and providing a

therapeutic environment for the residents under the supervision of the

Licensed Nursing Staff.

• Prepare and maintain a record of observation of care for each

assigned resident. Assist with admissions to the unit. Maintain a

safe, secure, comfortable environment for every resident. Follow

Standard Precautions and OSHA Guidelines.

• Assist Licensed Nurse or staff with bathing, dressing feeding,

medications and moving residents in and out of beds.

EMPLOYMENT

Youth Counselor, Children’s Aid and Family Services- Ridgewood, NJ

–Nov. 2011- Present

Account Manager/Office Supervisor, Datum Communications- Iselin, NJ

-Feb. 2011- Present

Personal Assistant, Concepts of Independence, New York, NY- Oct. 2010-Feb.2011

Certified Nursing Assistant, Advanced Medical, Brooklyn, NY -Nov. 2010- Present

Certified Nursing Assistant, Atlantic Coast Nursing Home - Lakewood,

NJ 2007 – 2010

COMPUTER SKILLS

Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint,

and Windows Outlook

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