Project Manager Executive Assistant
Resume:
JUANITA STEWART-NEAL
hijq01@r.postjobfree.com (C) 202-***-****
ACTIVE SECRET CLEARANCE
PROFESSIONAL PROFILE
Administrative Professional offering varied capabilities in all aspects of administrative management, written and verbal communications, data reporting and deliverables, conducting research, scheduling and calendar management, along with the ability to set priorities, exercise mature judgment and confidentiality.
SUMMARY OF SKILLS
• 10 years of administration and executive administration experience
• Assist senior leadership with preparing briefing packages and organization of information
• Plan coordinate, provide informational materials, and record minutes in senior staff meetings
• Plan, organize, and control the administrative functions, including the preparation of correspondence
• Facilitate information flow between the leadership and field professionals
• Knowledge of U.S. Federal Government market and experience with DOD Military Personnel
• Experienced in arranging travel, maintaining daily calendars, files, and correspondence
PROFESSIONAL EXPERIENCE
Executive Assistant: NOVA Corporation 9/2012 – 10/2012
Hired as a full-time executive assistant for a new project with a DOD organization. The requirements changed within weeks of the project starting, some positions were restructured. New personnel were hired, who met the new requirements.
Records Management: ARTI 5/2012
Hired as a full-time temp to work with a scanning/records management project for a DOD agency. Assigned to work with a unit of 13 people responsible for digitizing hardcopy documents throughout the agency.
• Ensures customer satisfaction according to industry standards of quality and output by prepping, scanning, inspecting compiling and assembling documents in a timely manner
• Review scanned documents for quality requirements
• Keep track of documents scanned and uploaded into HP TRIM 7, and individual share drives
• Review all output images for proper resolution
Key Accomplishments:
• We received several team accolades for meeting deadlines and being ahead of schedule of the agency’s relocation.
Administrative Assistant: ALON
Under Contract to Dept. of Homeland Security
Hired Fulltime to SEVATEC 2009- 2011
• Provided support to Project Manager and consulting team conducted research analysis to the strategic planning of Human Capital projects.
• Reported on findings through generated data in written reports, spreadsheets, or presentation format.
• Explored, coordinated, and arranged local, domestic, and international travel destinations.
• Managed and developed documents libraries, publish reports and deliverables to SharePoint site.
• Generated, revised, and prepared monthly progress reports and contract deliverables for distribution.
Key Accomplishments:
• Analyzed concerns, policies, and procedures to provide strategic recommendations.
• Supported preparations and planning for large-scale skills assessment and competency modeling
Dept. of Homeland Security
Provided executive schedule management to Division Director and team arranged meetings; prepared read ahead materials, set-up phone and video conferencing.
• Make conference room reservations using SharePoint online conference request system.
• Participated in daily conference call status meetings, transcribed and distributed meeting minutes.
• Implemented workflow processes, action logs, matrices for tracking work status and activities
• Posted announcements, developed and published vacation/leave calendar to Intranet site.
Key Accomplishments:
• Developed and organized document filing library system linking a corresponding spreadsheet to keep track corporate documents, records, and reports.
• Established policies and procedures for daily employee processes.
Executive Support Specialist: CTI Global Solutions 2006 – 2009
Under Contract to Pentagon and Federal Acquisition Institute
Fulltime to Kadix Systems
• Served as the first line respondent to Federal government acquisition workforce, effectively troubleshooting over 400 internal and external customer inquiries per month received via phone, email, and trouble ticket system.
• Provided expert support, analysis, and advice on sensitive and complex issues regarding civilian agency employee training needs on acquisition, certification and registration matters.
• Developed action plans to facilitate or expedite requests for action to appropriate managers and tracked follow-up to ensure problems and issues were properly resolved.
• Independently drafted, edited and finalized customer frequently asked questions, interpreting policy and regulations posted to FAI website.
• Identified metrics and trends to present data for out of year planning and forecast future training needs based on current inquiries and attendance.
• Assessed and reported on monthly helpdesk operations to identify areas of strength, weakness, opportunity and threats.
Key Accomplishments:
• Successfully served as team lead and first line responder to 30% of the federal acquisition workforce, effectively troubleshooting a wide variety of needs utilizing FAITAS and ATTRS training systems.
Pentagon Dept. Of Defense
• Provided administrative support to senior manager and staff of all aspects of daily business operations.
• Professionally screened telephone calls, assist visitors with questions or complaint resolution.
• Prepared building pass requests and issued computer access requests.
• Tracked internal and external controlled correspondence for distribute.
• Tracked and maintained budget for office supplies and credit card purchases.
• Processed payroll, leave, amended timecards; entered payroll information into tracking system.
ADDITIONAL EMPLOYMENT HISTORY
Executive Assistant: NLAPW 2005 – 2006
Secretary: NATIONAL INSTITUTE OF JUSTICE 2002 – 2003
TECHNICAL SKILLS
Software Tools: Proficient in Microsoft Office Word, Outlook Excel, PowerPoint; Working Knowledge of MS Project, Visio, InfoPath
Database/Web: SharePoint, ELMs Document Library, Deltek (WebT&E), TRIM (Electronic Document and Record Management System)
EDUCATION/TRAINING
RIZE Up Technology 6/2011 - 9/2011
*Microsoft Word 2007 Certification
ASSOCIATES OF SCIENCE DEGREE Prince George’s Community College 2001 – 2007
*Major in Business Management
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